Regions Bank Greenmor Dr, Bessemer

Regions Bank Reviews

• J

  Jackson Jackson
  1

  I came into the bank in September to cash and deposit a check with me and my husband’s name on the check. I signed the back and the teller cash and deposit the check no problem. I go through the drive through today and the rude young man stated that he couldn’t and wouldn’t cash and deposit the check because my husband didn’t sign the back, only me. Why was it ok in September, but not November? We’ve had a joint account with regions for six years. I would hate to think I was discriminated against. 2022 we’ve got to move to a credit union. I sick of Regions!!

  Response from the owner

  Hello. Thank you for sharing your review and feedback, it is very important to us! We’d like to learn more on this situation, please connect with us via email at [email protected] to share more. Our team will make sure to document your experience properly and forward it to the appropriate teams in efforts to provide a more effortless experience. - Hector

• V

  Valerie Paul
  3

  My apologies. Wrong branch. This is for the branch at the Publix on Stadium Trace.

• B

  Bre Steger
  1

  Came to cash a check. I usually go in the lobby but they’re “appointments only” just be aware. I called to schedule one but no answer so....

  Response from the owner

  We're sorry to hear that this was your experience when contacting us. Please send us your phone number in an email to [email protected] and we'll call you. -Ana

• T

  Thao Nguyen
  1

  Bad customer service ever, special that’s older lady with blonde hair, always long wait, just stop by here whenever I really need it, the old manager he was nice but he moved, they need more people, and be nicer

  Response from the owner

  We definitely hear your concerns and appreciate you sharing your feedback with us. We've made sure to pass it along to the appropriate channels. If you'd like to further discuss, feel free to email us at [email protected]. -Trish

• A

  Andrew Fuller
  1

  Bank teller, Stephanie, will not deposit check for immediate availability, lies and made up a fake policy so that she would not have to help me. Also would not let me speak to manager.

• T

  Trice Lee
  1

  I love Region's Bank,💞 but this one here, needs better management.😒

• S

  Sterling Vanderbilt
  1

  Horrible management. Rudest lady I’ve ever met

  Response from the owner

  We're sorry to hear that these are your feelings after your visit. Our team would like to further discuss these details and have them documented. If we can chat, please send us an email with your phone number to [email protected]. -Ana

• M

  Mary Martin
  5

  Do they have a Notary there to notarize documents?