Regions Bank Roma Ave, Hammond

Regions Bank Reviews

• r

  riverrat 35
  2

  Only reason a 2 star is because the lady I was just on the phone with was very rude and kept interrupting me as I was trying to explain my situation. I've been a loyal customer for several years but if that's how yall will let your employees talk with customers, I will go elsewhere.

  Response from the owner

  Hello. Thank you for sharing your review and feedback, it is very important to us! Allow us to learn more on the experience you had, please connect with us via email at [email protected] to share more. We’ll be glad to engage with you and document your experience properly. - Hector

• X

  Xman pro
  1

  This is literally the slowest bank I have ever been to, 30+ minutes in line (2 cars ahead of me) and then 15 minutes for a deposit (only takes 1-2 minutes at a normal bank) I have switched to the bank in Ponchatoula, they are literally 100 times faster. Management needs to take a look at this bank.

  Response from the owner

  We're sorry to hear that you experienced an extended wait time when visiting. If our team may ever assist you, please feel free to send us an email to [email protected]. -Ana

• D

  Dylan Bailey
  1

  I wish I could give zero I deposited check to cash Then cashed deposited but the teller put it into a completely different account. I called there several times before closing and no answer. Then I called the help service. They say I have to go in person to resolve this issue to that branch. It is Saturday.

  Response from the owner

  Hey, Dylan! Our team would like to take a closer look at this information and see what details we have to share. Please send us your phone number in an email to [email protected]. We'll make sure to contact you. -Ana

• M

  Matthew Thacker
  1

  This is the slowest bank I've ever been to, I went there just to make my deposit, something that takes about 3 minutes at other regions Banks... 45 minutes later... Like I don't get it at all, I don't know what these people are smoking. This happens on a regular basis.

  Response from the owner

  We're sorry to hear you have experience extensive wait times, Matthew. If our team can ever assist you, please feel free to froward us an email to [email protected]. -Ana

• M

  Mr Sand
  1

  Worst atm. Always has important features downed

  Response from the owner

  Hello, Adrian. Your review and experience are very important to us! We’re so sorry for the network outage you went through while trying to use our ATM. We’d like to learn more on your visit and see how we can better serve you. Please email us at [email protected] to share more. Our team will gladly engage with you and reply as soon as we can. - Hector

• J

  J Brew
  2

  Worst bank in history, here's some advice, transfer your hard earned money to a local bank.

  Response from the owner

  We don't like hearing that you feel this way. If you would like to further discuss a situation you are having, please send us an email to [email protected]. -Ana

• N

  NEOTHA GIBSON
  1

  Went in to get some information to pay off an old account. Attitudes were off the chain and they looked tired. The wait time was over 5 minutes with 2 tellers assisting one customer and 2 employees acting like they were busy in their offices until someone they knew came in the branch. Once I finally made it to the teller window, the lady that attempted to assist me stated that she couldn't find the account, then she said she couldn't give me any info about it. Went to Regions on SW Railroad the very next day and they had no problem taking my money. Go figure!

• v

  vernon sweeney
  4

  I've had an account with them for over 20 years. Been through some changes and even went with chase. But I came right back. This is a well run bank. Friendly and professional. A great local company.

• M

  Mike Smith
  1

  I recently tried to get my money from a cd that was in Regions bank after many days and a trip to an attorney I did get it out. I would advise anyone using Regions to find a bank that was loyal and trustworthy to its customers.

• S

  Shonda Ball
  4

  I went into this location today. Before I sat down I was seen right away by Ms. Karen. She was very helpful in assisting my daughter and I. Even though we were from out of town she answered all our questions. Thank you i really appreciated the great customer service. Thank you Karen.