Regions Bank AL, Pinson

Regions Bank Reviews

• H

  Hunter Taylor
  5

  Polite, friendly...best bank that I have used in a long time hwy 79 in Pinson branch

  Response from the owner

  This is great to hear, Hunter! Stop by if we can help you in the future! -Tyler

• M

  Melony Cleveland
  1

  Told us to wait in our car until someone could see us inside. Twenty minutes later, when someone else went to the door, the same lady told him the lobby was closed. We had to yell and ask her if we were going to be seen. She said no, the lobby is closed. It was 3:35 p.m. on a Friday. Lobby isn't supposed to close until 5 p.m. Staff is rude and inconsiderate. We're now planning to close the account we've had for over 10 years and take our business elsewhere.

  Response from the owner

  We're sorry to hear about your branch visit, Melony. Our team would like to speak with you to document this situation. If we can call you, please send us an email to [email protected] with your phone number. -Ana

• D

  David Markle
  5

  Always a pleasure going in this branch. People are very nice and helpful. They also will remember you. Easy to access and usually quick drive through

• O

  Obiwan Kenobi
  1

  I've been banking with Regions for several years and this location is less than two miles from my home. However, I will drive 20 minutes just to avoid using this branch. The staff here is incredibly rude and give zero cares about customer service. Including the branch manager. I almost closed all my accounts with this bank due to this one branch.

• J

  Jeffrey Belser
  1

  My experience was a very rude one. No greetings all I got was a what you got going on from the drive through lady I wanted to change 2 $100.00 bills for ones and was told they are all out of $1.00 bills. What bank on the planet runs out of $1.00 bills. Really.

• M

  Michael Justin
  4

  Awesome service always a friendly face to help out.

• C

  Cisely Griggs
  5

  Nice atmosphere. Always really friendly and nice. Super helpful. So proud to be banking with the best.

• J

  Jerry Hogland
  5

  Very nice and helpful at least it has been my experience. No complaints at all,

• T

  Taylor Mathews
  5

  Everyone at this branch is very friendly and professional