Regional Finance Shaver St, Pasadena

Regional Finance Reviews

• K

  Kiley Phillips
  1

  If I could rate this company negative stars I would. Gabby at regional finance is the absolute worst, my boyfriend told her to stop calling him because he was somehow added to their caller list and she was the rudest and most unprofessional person I have ever experienced. She told him that she would keep calling him as many times as she wanted to. He told her if that was the case that he would just block her number. So she said that if was fine if he blocked the number because she had multiple numbers that she could call from, and that's just what she did... She called him from another number and after he blocked this one, she called him from a BLOCKED NUMBER. She literally had the GUTS to *67 him, and for what? Did she think at that point that she would get what she wanted? This is so unprofessional and I hope she is fired.

  Response from the owner

  Thank you for bringing this matter to our attention. We take all customer concerns seriously. Please contact our Customer Support Department at regionalfinance.com/contact-us/ so that we can discuss this matter in more detail.

• A

  Amelia Garcia
  5

  I have been with Regional for a long time. They have always helped me. An I want to say special thank you to Raul Medina for doing an excellent job the day I want into the office.

  Response from the owner

  Thank you for your feedback. We are proud of our team. We will make sure to pass along your compliments to the branch.

• F

  Felicia Hawkins
  5

  Sabrina is amazing. The Pasadena Staff location answered every question i had. Customer service is awesome at this location.

  Response from the owner

  Thank you for your feedback. We are proud of our team. We will make sure to pass along your compliments to the branch.

• R

  Rita Hanson
  5

  I would refer anyone to your office and let them know how great to have you as part of my family love you always.

  Response from the owner

  Thank you for your feedback. We are proud of our team. We will make sure to pass along your compliments to the branch.

• B

  Babra Perkins
  5

  Great service every one so nice

  Response from the owner

  Thank you for your feedback. We are proud of our team. We will make sure to pass along your compliments to the branch.

• A

  Alissa Salcido
  5

  Very happy with the help and service from Monica. I always noticed she stayed professional with a calm demeanor when approached by someone difficult. I will definitely use y'alls service/help again if needed and will always recommend this place! Again thank you Monica for always having a beautiful smile on your face even in a tough situation!!

• C

  Cristal Trevino
  5

  I went into this location to get a loan and I was a little hesitant at first but as soon as I walked in I was greeted nicely. The staff there is very friendly. I was helped by Evelyn she did an outstanding job explaining everything to me throughly she answered all my questions. She really went above and beyond I would recommend anyone getting a loan to go straight with her!

• G

  Gilbert Cubos
  5

  Monica D. Is so helpful and friendly. She help me when I didn’t think they could. The stuff is so nice and friendly. One of them offer me coffee knowing I got off at 6am. Thank you lady’s

• F

  Filiberto Gonzalez
  5

  Service was outstanding. Favianna patiently explained and made sure everything was clear for me. Will definitely return to this location and recommend anybody interested in getting a loan to deal directly with Favianna.

• L

  Lisaa A
  5

  Awesome customer service, thank you Favianna for all your help! She's such a great & understanding person, ask for her.