Regent Bank E Battlefield Rd, Springfield

Regent Bank Reviews

• j

  jimmy falsken
  5

  I am new to Springfield and had lots of issues with other banks in the area. Went into Regent and the lovely lady took down all my information. She handled the whole process of opening the account, all while I went to work. Account was ready to go the next day, no penalties for being a new customer. Was able to access the account, make deposits and no wait for my debit cards. Mobile app is simple, has no troublesome ads. Regent Bank took all my frustration and headache with other banks/credit unions and made it a stress free process. One of the best experiences I've ever had with a bank, I surely won't forget.

• S

  Sean Kouplen
  5

  Regent Bank’s Springfield team is world-class. They are seasoned business bankers backed by one of the country’s top community banks. They make fast decisions and have the best rates in town. This is the way banking should be!

• J

  Jessica Parrott
  5

  Regent bank is the best bank in Springfield! They are very personable and genuinely care about their customers. They do a wonderful job of helping you select the product that best fits your needs. When you bank at Regent Bank you feel as if you're family. They remember your name when you enter the bank and they even send you a birthday card!

  Response from the owner

  Wow! Thank you for the awesome review Jessica.

• K

  Kadie Savage
  5

  My husband and I opened an account recently. We love Morgan. She is so personable and makes us feel very welcomed. She has been prompt and helpful in any area that I have needed assistance. Everything has went very smoothly, and so far I am very pleased with our decision with Regent Bank.

  Response from the owner

  Thanks Kadie! We are glad to hear it. Thanks for letting us know.

• T

  Travis Beazley
  5

  The Springfield Regent Bank team is AMAZING! Great products, awesome facility, and outstanding staff. I highly recommend Regent Bank!

• c

  clcd26
  5

  The Regent Bank team is great and focused on being a bank instead of a fee generation machine. Good rates, good people and professional courtesy.

• T

  Tricia Dunn
  5

  Regent Bank Springfield is a great bank with an incredible team of experienced bankers. I highly recommend Regent Bank!

• S

  Shelly Hinton
  2

  I've never in my life seen a bank that's not open on Saturday! So you're off at 5 on Friday. Guess what? They're closed. Ok I'll run back into town in the a.m. - umm noo!! They're closed! Really??! So frustrating! I think they forgot about the blue collar workers, or maybe just dont care??

  Response from the owner

  Hi Shelly. We definitely want to let you know that we hear you and we do care. Thank you for voicing your concern, it definitely helps us figure out exactly what types of adjustments to make when looking at things like operational hours. I can tell you, we are still constantly adjusting depending on the needs of our customers and we will definitely take this into account. We sincerely hope that we are meeting your needs in all of the other areas of service. Please, let us know if there's anything else we can do to help. You can reach out directly to one of the managers at that location or even the market president as well. I can assure you that the team will make every effort to accommodate you in whatever way we can. Here's the link to all of the branches contact info if you are interested: www.regent.bank/springfield

• M

  Morgan Pettit
  5

  Regent Bank is very family oriented and always going above and beyond. LOVE this bank!!

• D

  Dustin Scott
  1

  A $4.00 ATM fee is a bit ridiculous.