READYCAP LENDING, LLC Mountain Ave, New Providence

READYCAP LENDING, LLC Reviews

• P

  Provider Accounts
  1

  Ready Capital approved my loan then I received an email that they don't know what my loan amount it. How is that possible when they are the one approving and funding it? Then they asked for my tax papers that I have already sent to Lendio another loser of a company, and according to Lendio Ready Capital have all my paperwork. I emailed them and still have not received a response back and now I received a text....and still don't respond. Absolutely ridiculous. All calls are forwarded to voicemails. SMH

• j

  jtturick
  1

  I realize that that the state of the nation demands patience right now. That being said I am completely dissatisfied and disappointed with the total lack of customer service that Ready Cap has provided me in recent months. I have spent 1-2 hours on nearly 10 occasions to have the line disconnected every time having never yet talked to a human being. Are there not people working remotely? As the year is ending I believe there have not been auto withdrawals from account as there have been for the previous 15 years. I dont know what my options are. I would no longer recommend this company for anything.

• D

  Douglas Foster
  1

  I'm now having my company's second PPP loan handled by REady Capital where it was sent by Lendio. They offer customer service but will not connect you with a person; only a recording; chat is done by robots so their entire customer service facility is USELESS. Avoid this lender if at all possible. They are not staffed and or do not care about small businesses loan needs.

• I

  Ian Antal
  5

  Based on my own (very successful) experience of working with ReadyCap Lending (RCL), I can only imagine that the other negative reviews here are posted by competitors looking to tarnish RCL's reputation. I found the process to be EXTREMELY efficient and smooth. What could have easily been a 6-12 month struggle of securing funding, was accomplished in 8 weeks. Every contact I dealt with at each new stage of the process was highly professional, experienced, quick and informative in their responses, and gracious in their guidance. All that being said, here's the full background story: My wife and I decided to purchase a dance studio roughly 10 months ago. While our family and friends were very generous in their financial support, it wasn't quite enough to cover the cost of the sale, so we looked into applying for an SBA loan. SBA loans are notoriously difficult to secure, considering the mountains of paperwork necessary to cross every t and dot every i. The first loan broker we approached fell through because they had no experience with the business model dance studios work under. With time running out, we were fortunate enough to find RCL. within a few hours of the initial phone call, our application was submitted and David Matrisciano and his assistant, Cora Panos, spent the week helping us prepare the necessary documents for a successful submission. Throughout the flurry of emails and phone calls, David and Cora patiently walked us through the process until we were introduced to the next team member, Jaimie Diaz. Jaimie conducted a very thorough interview with us, no only asking about the business, but getting to know us on a personal level to ensure her report truly reflected the whole picture. It was clear to us the folks at RCL put a lot of time and care into their clients. Once the time sheet and commitment letter were in place, things moved even faster, and before we knew it, we were introduced to our closing specialists, Adrian Mihzer and Gail Johnstone, who helped carry our application to the finish line within just 2 weeks. It would be a lie to state that the process was not harrowing, for that is simply the nature of the beast. SBA loans involve all sorts of regulations and stipulations, but RCL made this venture completely manageable. It's insane how quickly everything got done. Our dream of becoming arts entrepreneurs would not have come to fruition this soon without the tremendous efforts of everyone at RCL. We are endlessly grateful.

• r

  ramin messian
  1

  Do not apply for a loan with this disastrous company as they are extremely incompetent, unprofessional and thieves. They (Ray Drew, Robin Fopma, David Kim) kept lying , took 6 months to submit my loan and were always behind schedule. Had the worst experience!! The worst customer service!! Real Fraudulent Lending company. Total waste of time and money!! Update: ReadyCap finally refunded only less than 1/4 of my deposit after close to one month refund request without any itemized statement !! Do not give this co. any deposit before and only if they got your loan for SURE. Basically this is how they make money for themselves!! Bunch of real Thugs!

  Response from the owner

  I’m sorry you did not have a good experience. The deposit has been processed and returned.

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  P Andrei
  1

  I've been using this company once, and the service was below any expectations. It was well behind schedule and the loan closing specialist was completely incompetent. Customer service, close to none. After overpaying loan processing fee there was a balance little over 5K, which I could not get back over almost 4 months, still did not get. So, they are complete disaster. Just stay away if a headache is not something you are looks for.

  Response from the owner

  Thank you for sharing your concerns. We take your feedback very seriously and apologize for any inconvenience we have caused. I have personally reached out to you and wanted to confirm we have made changes in our process in order to improve the client experience in the future. Please feel free to reach out to me for any concerns or questions. The client experience is something we take serious and will make every effort to ensure all issues are resolved as we continue to improve our process of serving our most valued customers.

• G

  Greg Davies
  5

  Making a decision to expand my business was a difficult decision. Identifying a lender to provide funding was easy. A past business relationship led me to ReadyCap Lending as my first choice in what I was looking for in a lender. ReadyCap Lending's team had the necessary experience and expertise needed to complete my loan process in a timely and professional manner. From the initial phone call through fund distribution their team was active in ensuring the process was fully explained and understood. One of there staff, Gail, was especially helpful and laser focused. There are many institutions that lend money - ReadyCap Lending is a financial institution that works for you to get the job done.

  Response from the owner

  Thank you for choosing ReadyCap Lending to help you expand your business. We look forward to working with you and your company in the next expansion opportunity!

• M

  Mathew Guerrido
  1

  I have been trying to call the company for a week as cannot get in touch with anyone via email or phone, I got a offer through them by lendio. I signed documents and still haven’t even heard anything or got a email about anything

• a

  adrain ware
  1

  SCAM!!! How could the SBA link me with this company?!?

• K

  Kay Peterson
  1

  This company has terrible customer service. They are worst company to deal with. They have the attitude of take it or leave it if you have issues with them.

  Response from the owner

  Good afternoon, I apologize for any problems you have encountered with your customer experience. Kindly advise where we can reach you and we would be happy to have our company President contact you in response to your concerns. Thank you!