RE/MAX All-Star, REALTORS Broadway St, Thermopolis

RE/MAX All-Star, REALTORS Reviews

• R

  Rich Simpson
  1

  Google maps keeps wanting me to rate this place I grew up here in the 1960s . Most of my classmates won't do business with them. They raised the property values to make money what most loacls say

• J

  Jimmy Harmon
  5

  The entire team at Re/Max All-Star, Realtors were a pleasure to work with. They were great with helping us sell our home. They made it seem like we were their only clients with how much attention they gave us and the amount of work they did for us. They made sure the entire process when smooth and was very easy on us.

• J

  Jayme Gould
  5

  I would recommend remax realtors to everyone looking to sell or buy a house. Jody and Tom were the best!! They made shopping for and buying a home a great experience for our family! They are very knowledgeable and helpful throughout the whole process. I will definitely refer all my family and friends to this agency!!

• L

  Leslie Branin
  5

  The Remax office in Thermopolis went above any expectations of a real estate office. I was an out of town buyer and the whole process and attention to detail was great! And one of the employees even does property management which makes the whole endeavor possible.

• J

  John Pennington
  2

  While the folks there at Remax are friendly enough, it is clear they are not going to miss a single dollar. My experience with them demonstrated this as I was charged $2400 just for creating a contract for me. I had already sold the home and arrived at terms with the buyer, but they still insisted on a 3% commission just for the contract. I also had to wait 3 weeks longer than I wanted, but my pleas to move the closing up fell on deaf ears. Additionally, they have their special arrangements with other local service entities which I found a bit off-putting, and clarification had to be made on my part to prevent being co-opted into their services. Lastly, I was not given the title to my home even after the discussion made clear, that I would hold the title in my name until the place was 100% payed off. So a full week after the late closing, I'm still picking up the mess caused by this organization. But they have their money, so I'll just go soak my head, and you can too if you go with Remax/Thermopolis.

  Response from the owner

  Dear John, Thank you. Yes, we are friendly and yes, we do a fabulous professional job not just finding the buyer but getting the sale closed. I personally explained the listing in depth to you on March 10, 2017. You were told that I would do the transaction with one buyer at a reduced commission, you agreed to that and seemed to understand that there is a lot more to getting a property sold than just finding the buyer. The offer was not written until April 17 because you were in the process of clearing the title and your buyer did not come to see us until that day. Yes, we suggested a title company that could help you with that, however there is no special arrangements with a specific title company and indeed most title companies would have made you deal with the person who needed to sign off on the title directly. That particular title company went above and beyond what is their responsibility to help us and to help you. At the time of listing you signed a seller’s cost estimate which reflected the $2450 commission, so this was not news to you after it went under contract John. You were given a huge reduction, $3200 to be specific. The contract that we wrote on your behalf John stated the closing was going to be May 5, 2017. Because we have been doing this for 30 years and we have handled thousands of transactions and hundreds of owner finance transactions we knew at least that amount of time was needed to hire an attorney to get your note and mortgage written, clear the title on your property, get the title to your mobile home, etc. Indeed, the note and mortgage which was written by an attorney was received by us May 1, 2017 with corrections made by May 3 to facilitate in mailing papers for your signature on May 3, 2017 so that the closing would occur on May 5, 2017. In response to the title to the mobile home, RE/MAX nor the title company had any control over the transfer of title. We counseled that you keep the title in your name until the note was paid off in full, and you chose to sign it over at closing. We advise, you decide. We did not facilitate the transfer of sale, because it is personal property, you personally signed the title over to the buyers at closing. You have my personal cell phone number John and if there were any concerns on your part you could have surely picked up the phone and as the co-owner/Associate Broker I would have been most happy to help. When you listed the property with me you stated that this transaction was not something that you were equipped to handle. My hope is that you are now fully cognizant of what is necessary to sell a property owner finance in a way that protects you as seller and buyer. Again, please pick up the phone and call if you have any addition concerns or feedback.

• P

  Patricia Handberg
  5

  Forrest and team remax were great at helping us get our dream home thanks

  Response from the owner

  Thank you for choosing RE/MAX! We are so happy we could help you get your dream home!

• H

  Howard Garner
  5

  I would definitely recommend and work with RE/MAX All-Star Realtors again because they were so helpful and knowledgeable. They made the whole process very easy and I was always up to date and informed.

• D

  David Wilton
  5

  I trust ReMax All Star Realty 100% because of their dependability and reliability. I am very happy with all that they did for me during this process. Always stress free.

• S

  Sandra Henderson
  5

  Forrest from Re/Max All Star Realtors was my realtor and the whole process went better than I could have imagined. I strongly recommend them to anyone in need.

• M

  Michael Howland
  5

  Forrest and his folks were all I could have for asked for in selling my home. I highly recommend ReMax in Thermopolis without reservation.

  Response from the owner

  Thank you, Mike, for your review. We were happy to assist you in selling your home.