Rapid Cash Fabens Rd, Fabens

Rapid Cash Reviews

• A

  Alex Palacios
  5

  Customer service here is great, polite, friendly and very professional. I would highly recommend Rapid Cash to all my family and friends. Great place to do your taxes. And also pay all your bills in one single stop.

  Response from the owner

  Hi Alex, we are glad to hear that you liked our customer service. Thank you for your recommendation to your family and friends. Also, we appreciate your feedback about our services. Our primary focus is to make income tax and bill pay easy for our customers.

• B

  Brenda Gonzales
  1

  I dropped off my taxes on a Friday and I was told by the employee that their systems were really slow. She said i could leave my taxes and she could have them done by that following Monday. I opted to leave them there, gave all my contact info and was told I would get a call Monday. There was no phone call, so later that week I went back in to see what was going on. The same employee gave me various excuses as to why my taxes weren't done. Again, she said her and her manager were going to work on them and she would give me a call if anything came up. I got one phone call the following week saying they were working on my taxes. Here I am, returning 2 weeks later, only to be asked, by this same employee, if I can wait to get my taxes done!!!! Again, various excuses given to me as to why they weren't done. The employee was very well aware of the urgency to have my taxes done. Weird thing is, I was getting all these excuses as to why my taxes weren't done, yet there was time to decorate the office with a different theme. I am extremely dissatisfied with this place and rest assure I do not and will not recommend this place to have any business/ personal finances taken care of. This place can care less about any sense of urgency emphasized.

  Response from the owner

  Sorry Mrs. Gonzalez this happened to you, we take pride in our customer service and your feedback is valuable and assure you this will not happened again. Our leadership team is looking into it already and will make it right . We will be contacting you today to go over this situation.

• C

  Claudia Anchondo
  5

  Best place at Fabens to cash a check and pay my bills.

• D

  Dora Tellez
  5

  Went to have Taxes done and have gone for other services as well. Recommend to anyone that needs their services.

• M

  Maria Escobedo
  2

  It is a good place it hurts that some of the employees are very poor.