Quantum National Bank Peachtree Industrial Blvd, Suwanee

Quantum National Bank Reviews

• J

  James S Lynn
  1

  Horrible! No customer service at all! Applied for a loan and the loan officer, who is an EVP, emailed me asking for more information. I provided the information and asked that he call me to discuss. He told me he was busy and in meetings all day. Right! He never called or responded to my questions. Do yourself a favor. Go find a bank that will appreciate your business!

  Response from the owner

  Mr. Lynn, we apologize for your inconvenience. Yes, we did drop the ball on this one. It was a day full of meetings that simply got away from us. We work very hard to respond to customer inquiries in a timely manner and regret that, on this occasion, we didn’t live up to those expectations.

• k

  kurt sutton
  1

  bad internet banking service. cannot make phone contact and do not give an email address. the voice mail runaround. moving around in your account is restricted by the lack of information like who to contact for specific problems and contact information. it seems like they just don't want to be bothered after years fighting over problems it is time for me to find a new bank.

  Response from the owner

  Mr. Sutton, We apologize for any inconvenience you may have experienced. Please contact us directly by phone at 770.945.8300 or by email to [email protected] or [email protected] and we will be happy to work with you to resolve any issues you may be having. Should you have issues in the future, you will find additional information on our website at www.quantumbank.com. Thank you for making us aware of this situation. We look forward to helping you.

• L

  Loretta Brown
  5

  I started banking with this bank when it was relatively new in Suwanee. In the 1990's. I have since encouraged several of my friends to open accounts there and they have. It is more like a family than a business. I am always greeted by my first name. The folks there go the extra mile to help you and to insure you have a pleasant visit. I have never had any problems that they did not take care of for me. I would encourage everyone to check them out.

• M

  Mark Vaughn
  5

  This has been my bank since opening my business. Super team and always willing to help. I have moved, but I still bank with Quantum as they provide excellent service and support.

  Response from the owner

  Thank you, Mark. We appreciate your business and look forward to continuing to serve you!

• S

  Shalin - Sean Desai
  5

  The experience at this bank by far was the best. The staff is amazingly friendly. They went above and beyond to make sure we were satisfied and our needs were met. My wife and our daughter were treated like family. P.s. I’m sorry about the coffee spill. Highly recommend this bank!!!!

• L

  Lab Testing Solutions
  5

  Been with them many years and great community supporters.