Prosperity Bank Bee Caves Rd, Austin

Prosperity Bank Reviews

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  Miriam Smith
  5

  We just got a mortgage loan with prosperity to buy or first house. I never thought buying a house could be so easy! Our loan officer Brittany Burdette was so helpful and responsive, and everything went very smoothly. My partner and I are very happy with the loan we were able to get, and thrilled to be homeowners.

  Response from the owner

  Hi Miriam, Thank you for sharing your feedback! We take pride in our customer service and appreciate your loyalty and having us assist you on your homeowner journey. We look forward to your next visit to our Westlake branch.

• N

  Nick Reininger Reininger
  5

  Very Great Experience! If you compare the loan process using a local bank like this to RBFCU, its a night and day difference. 10 times easier than using a credit union that only knows you my number.

  Response from the owner

  Hi Nick, Thank you for sharing your feedback. Your review made our day! At Prosperity Bank we take pride in our customer service and appreciate your loyalty. We look forward to working with you again soon!

• C

  Carmen S
  1

  I'm closing my account tomorrow! Worst bank ever and I'm not saying this location in.particular . but the bank in general. They keep blocking my debit card! online transactions,!!! my regular grocery store , pharmacies, doctors office, gasoline stations . Out of the city FORGET IT will NEVER go through( even if you let them know in advance you are going to travel. ) I Had this same account for almost 30 years (name/owner of institution keeps changing) terrible service

• A

  Ashley Burgess
  5

  Fantastic customer service on my mortgage loan! Sharon Coleman and Pam Read were awesome to work with! Thanks Prosperity!

  Response from the owner

  Hi Ashley, Thank you for sharing your feedback! We take pride in our customer service and value your input. We appreciate your loyalty and look forward to your next visit at our Westlake branch.

• B

  Breanna LaRoche
  5

  Kassidy Elmore and Mary Castillo made this process smooth and wonderful to accomplish! Very happy to have chosen prosperity bank!

  Response from the owner

  Hi Breanna, Thank you for the 5 stars and sharing your feedback! At Prosperity Bank, we take pride in our associates and the customer service they provide. Thank you for visiting us and we hope to see you again soon!

• P

  Patrick Murphy
  5

  Matt was awesome to deal with. I was getting ready to leave their bank until he explained how my account works. Thank you Matt!

• J

  John S
  5

  Great team of people who are patient and thorough in explaining every step. Great experience.

  Response from the owner

  Hi John, Thank you for the 5 stars and sharing your feedback! At Prosperity Bank, we take pride in our associates and the customer service they provide. Thank you for your loyalty and we look forward to your next visit at our Westlake branch!

• P

  Patty Stephens
  5

  Most personable, competent folks. So much more fun than internet. I like making deposits.

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  Dr. Ikenna Okafor
  5

  Quick closing. Very competitive rates and very responsive communication

  Response from the owner

  Hi Ikenna, Thank you for sharing your feedback! We take pride in our customer service and value your input. We appreciate your loyalty and look forward to your next visit at our Westlake branch.