Prosperity Bank Reviews
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Wayne1In 2018 my Mother and I walked into this branch of Legacy Bank in east Plano TX to put a POD {pay on death} on her accounts. Unfortunately today I returned to what is now "Prosperity Bank" to take possession of those accounts. They don't have the POD on file.... They lost it somewhere and really didn't seem to care. Now at minimum I will spend $1000 to gain access after hiring an attorney. We both planned everything so its easy on the survivor if the other goes. And everything has been very smooth except this banks total incompetence. Thank You Prosperity Bank for making things more difficult during this hardship.
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Linda Ryan1If I could rate this facility and the customer service skills of Reena a "0" I would. I have banked with this institution, financed cars, and entrusted them with my funds for over 25+ years. I will be closing my accounts tomorrow. This is not the institution it was in years past; Legacy Texas no longer is a has a client focus or client-centric culture.
Response from the ownerThank you for letting us know about your recent visit, Linda. We sincerely apologize and ask that you contact us at [email protected] so that we can discuss your experience.
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Matthew Williamson1I'm not real happy with the good folks at LegacyBank this morning. They charged a $12 fee because my savings account dipped below the minimum level. That one fee was greater than all the interest earned on that account for the whole year. Their .1% (yes point 1 percent) annual yield on that account is ridiculously low. Most online banks are at 2-2.35% annual yield. Time to change banks.
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Shego Touka1If I could give these people zero I honestly would. Didn’t change my address. Didn’t send me a card after calling them multiple times. Honestly prosperity bank sucks, legacy was so much better.
Response from the ownerHi Shego, Thank you for your feedback. We are sorry you had a negative experience. Please contact us at our Customer Service line at 1-800-531-1401 so that we can learn more about your experience and assist you.
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Cheryl Dorrance5The staff are professional, courteous, and available. They make banking a pleasant experience. Many thanks!
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Mike Pliley1since Legacy Texas switched to Prosperity I have had more issues then i have had with legacy since they switched TO legacy. Prosperity bank has been garbage
Response from the ownerHi Mike, Thank you for sharing your feedback and we apologize for your negative experience. We value our LegacyTexas family and are committed to providing exceptional service to our customers. We hope you give us another opportunity to make this right. Please contact our Customer Service line at 1-800-531-1401 so that we can better assist you.
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TJ1This bank charges $35/hr to pull MY ACCOUNT HISTORY.
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Mike Dobson1Not business friendly. Real stingy with MY money
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FAQs
1. How to Get in Touch With Prosperity Bank?
You can give them a phone call through this phone number +1 972-461-7847. You can also search through their website and fill out the application form online.3. How Can I Get a Loan at Prosperity Bank?
To get the loan you need, you can search through their website and fill out the application form online. If you are searching for small payday loans, you can turn to our platform for more details.5. What Should I Do if I Can Not Repay My Loan?
Simply have a talk with your lender if you feel it hard to repay the loan on time. Different lenders have different solutions to late payment. please always check out carefully before signing any loan agreement.
2. What Is the Location Of Prosperity Bank? How Can I Access This Store?
Prosperity Bank is situated at 2501 E Plano Pkwy, Plano, TX 75074, United States. You may check out the map and find the best way to access it.4. Is Prosperity Bank an Agency or a Lender?
Prosperity Bank is a Bank. To make your lending process hassle-free, we can link you to more than 100+ lenders over the internet. You can visit our platform to get a fast personal loan with no hard credit check.6. Does Prosperity Bank Offer Loans for People With Bad Credit?
Yes, but if you want to improve your likelihood of success, you can turn to our broker service! Just turn to our online service to get an installment loan even with your low credit scores.