Prosperity Bank Eagle Dr, Mont Belvieu

Prosperity Bank Reviews

• J

  Jenn Baucum
  1

  Not a very pleasant experience! Waited for over an hour for what u ask? Have no clue! A good branch would atleast let their members know what going on instead of just leaving them wondering. Very rude woman not friendly by no means!! Need new staff!!

  Response from the owner

  Jenn Baucum, we are sorry that we were unable to meet your expectations and would like to learn what we can do to make this situation right. Please contact us at1-800-531-1401 to discuss your experience.

• L

  Laura Granados
  1

  This bank is horrible! They have horrible customer service they don’t care about commercial accounts. They mix up deposit slips. The ladies are rude. If there was an option for 0 stars I’d use it. Do not bank here.

• B

  Blunt Baby
  1

  Customer service is terrible. My money wasn’t deposited into my account when I called they said we will look into it. Never called me back!

  Response from the owner

  We hate to hear this. Please contact us at 1-800-531-1401 so we can help you with this issue.

• C

  Clinical Advisor
  1

  Worst branch ever. They hate small businesses and the people that own them. They are very rude, hateful, and deceitful. Personally I wish they could close down. If you own a business I could highly consider finding another bank with honest people that truly care about the business, the people behind it and the community they serve. Shame on you prosperity bank. The only thing you want to do is proper on others misfortune.

  Response from the owner

  Hello, Thank you for sharing your feedback. At Prosperity Bank, we value our Small Business customers. We are sorry that we were unable to meet your expectations and would like to learn what we can do to make this situation right. Please contact us at1-800-531-1401.

• N

  Name Redacted
  4

  Very friendly and helpful folks working there. The only reason I don't give 5 stars is the hours. Other than that it's a great place to put my $.

• j

  josh zepeda
  1

  Rude customer service over the phone

  Response from the owner

  Hi Josh, Thank you for sharing your feedback. We apologize for your negative experience and hope that you give us another chance to provide you with exceptional customer service.