Prosperity Bank S Texas Ave, Bryan

Prosperity Bank Reviews

• J

  Jordan Muraglia
  1

  Probably the worst bank in Texas. I truly regret the 2.5 years of wasted time and money on this bank.. We were basically scammed.

  Response from the owner

  Please contact us at 1-800-531-1401 so can learn about your situation.

• m

  mari tello
  1

  I finally decided to open up one of our piggy banks after 10 months of saving coins and small bills .. took it to this location as I did before to exchange out my coins and exchange the smaller bills for larger bills. When I arrived I was greeted by one of their male employee Chris well let’s just start by saying how RUDE AND OBNOXIOUS he acted ! How can you seem bothered to help me change my coins or count my money ? Why do I have to hear you complain? You made me feel like if I was doing something wrong ! Why refuse my money because it’s not organized and not facing the same way ? (Coins and bills were separate) And to top it off repeat the fact on how you have to report me if it’s over 3,000 ? Yet I was the only customer in the lobby with over 3 employees staring instead of trying to help get me out as fast a possible! Instead you took my coins cashed them out took the fee and told me to come back once I organized my bills so you mean to tell me everyone who takes big amounts of money to the bank has to have it organized Or you will refuse it ? What a joke ! It’s BANK AND YOUR JOB IS TO TAKE MONEY and COUNT IT it’s not my job to make your day easy!! That was the worst costumer service ever from this branch from all employees!

• j

  john torres
  1

  Even after 6 months this location is simply the slowest drive thru. It used to be the prosperity in North Bryan. But this one takes the cake. Its super slow do not come during your lunch.

  Response from the owner

  Hi John, Thank you for sharing your feedback and we apologize for your negative experience. We are committed to providing exceptional service to our customers and hope you give us another opportunity to do so.

• L

  Lacey Greenwood
  1

  The worst branch out of all BCS branches. Very rude tellers and managers. My family has several personal accounts, and the investment company I work for has several accounts for different companies at Prosperity. I go to Prosperity Bank every day.. most days I have to go twice a day. I have been to all Prosperity Bank locations in BCS... this one is by far the WORST. Don't waste your time here.

• P

  Paul Hirschler
  4

  It's a bank. Not much more to be said. It does irk me to be asked for ID when I am depositing a check drawn on that bank, into my account, that I have had for decades.

• J

  James Maynard
  1

  If you don’t have an account be prepared to pay $3.00 and give a thumbprint. A bank that takes advantage of every opportunity and is focused on big business not small! I won’t bank there ever!

  Response from the owner

  Hi James, Thank you for sharing your feedback. We apologize for your negative experience and hope that you give us another chance to provide you with exceptional customer service.

• R

  Rose Gregg
  5

  Great service and the workers are very helpful and friendly. I wouldn't bank anywhere else.

• V

  Victoria Sanchez
  4

  It is a good bank for anyone to recommend it for you to feel safe