Prospera Credit Union Neenah S Green Bay Rd, Neenah

Prospera Credit Union Neenah Reviews

• I

  Info Agent Wisconsin
  5

  Okay so here’s another review! Prospera is literally a great bank to work with! It’s like they think of every possibility for your needs and wants! I work with customers daily. I have a LLC and been banking with a different credit unions. Around fox valley. I am DEFINITELY going to be transferring ALL ACCOUNTS with this bank in prospera in Neenah! (((I did have a bad experience with Appleton branch, I don’t know if it was because the lady named Monica was having a bad day, or like she wanted to act like she knew our living life, with her rude advice, and treated me like I was her grand-child. NOT COOL))) but now I know which bank to turn to when help is WANTED! And NEEDED! Our family thanks you Heather, my kids and wife, and I want to say thank you! please, please don’t change the way you treat customers. We will definitely will be telling our friends where to bank and who to ask for! Thank you so much! We value customer service 100%. Value above product!! Prospera customer

  Response from the owner

  Thank you so much! We will share your feedback with Heather.

• L

  Linda Lee Gawlick
  5

  The team member takes the time to greet you on a first name basis, confirms the needed actions and always asks if there's anything else they can do... and sends well wishes as a farewell... now THAT'S courteous and professional. They treat you like family 💕

  Response from the owner

  Thank you, Linda!

• T

  Todd Jorgenson
  3

  Out of all the local prospera credit unions this is the only location that deserves any credit. the tellers here have also been helpful and polite. The tellers, especially in menasha and Appleton could learn from these tellers in neenah a thing or two on how to properly do their jobs and treat people politely. After all it's people's money they're messing with.

• B

  Bobbie Hirst
  5

  Prospera has been there to help me setup my new account and made it very easy Customer service is great

  Response from the owner

  Thank you, Bobbie. 😊

• M

  Megyn B
  5

  We worked with carla for our home loan. Could not be happier! She made things happen very quick and made the process very comfortable for us. She anwsered every crazy question we had and has the sweetest personality. Would highly recommend working with prospera for a home loan and going through carla to do so.

  Response from the owner

  Thank you, Megyn! There are no crazy questions when it comes to a home loan! Enjoy your new place!

• G

  Gary Kramer
  1

  My wife had a loan with them and paid it off,early and they put it on her credit report missed 48 payments and they will not fix it to make it right. Would never recommend them to anyone . they also and all the interest on the loan without taking,it off for paying early. State looking in to it also

• A

  Allison Lucht
  5

  Love this credit union! They helped me get my first credit card. They helped with my mortgage and gave me a great deal! They have earned my loyalty!

• b

  bob Smith
  2

  This location is always super slow. Most times I wait 5 minutes or longer to even be greeted in the drive thru. You need more then 1 teller.

  Response from the owner

  We are sorry to hear you had a poor experience. We will pass this along to the appropriate parties. Thank you for your feedback.

• G

  Gina T
  1

  Don't bank with these people. They don't care. They take your money, and they're processes are rediculous. Closing my accounts tomorrow. Been banking here for years, and I've finallyf had it!!

  Response from the owner

  Hi Gina. We're really sorry to hear that you had a poor experience. If you wanted to send a message to [email protected] with more details we could have somebody get back to you personally.

• s

  steven Jacob
  5

  Been banking with Prospera for year's they are very friendly and get loans done fast!

  Response from the owner

  Thank you for being a member, Steven!