Popular Bank Bloomfield Ave, Newark

Popular Bank Reviews

• G

  GLORIA GOODWIN
  5

  I moved to Montclair last August 2021. Prior to this I had a wonderful relationship with Popular Bank on Eastern Pkwy in Bklyn for many years. from the 1st time I went to this bank to do a change of address...etc. I got new checks as well. I have received extreme courtesy..Thanks...Gloria Goodwin G

  Response from the owner

  Thank you for your kind review, Gloria. We are very happy to hear!

• C

  Cambo SS
  1

  Worst bank experience ever!!!! They NEVER have rolls of quarters and the staff never ordered my debit card on time and ATM always down so unacceptable. Obviously someone wasn't doing their job. I've waited 4 months patiently. unbelievable. The guy branch manager has nasty attitude doesnt do his job right. This branch needs training!!!!

  Response from the owner

  Hi Cambo, we are very sorry to hear about your experience. For security purposes and to protect your personal information, please send us an email to [email protected] with your full name, phone number and more details about your experience. In the meantime, you may also call our Customer Care Center at 1-800-377-0800 for immediate assistance. Thank you.

• K

  Kristhie Fuentes
  1

  So mad I want to explode. Today I went to transfer some money from my savings to one of my checking. They transferred from a wrong account. I have to sign a contract and due to this I don’t have the money for it. The worst part is the receipt are showing the right accounts. Not a very happy mother’s day for me. I use to love this bank in PR here well as you can read not very much so. Going on Monday to see what a miracle my account didn’t go negative.

  Response from the owner

  Hi Kristhie, we are sorry to hear about your recent experience with us. Please know that we take our customer service very seriously and want to investigate this matter further. Would you mind sending us an email at [email protected] with your full name, date and time of incident so we can follow up with the branch team to ensure a better customer experience in the future?

• G

  GeRo Detinu
  1

  This is the worst bank for the elderly population. They make it so difficult for seniors to access their info if they make a simple mistake with online or banking apps. Makes me feel a certain way about how unpopular popular really is. Community bank, I don't think so!

• r

  rocco chiusano
  5

  This is my second time at this branch. I have to tell you shirley Carmona remembered me by name and was extremely freindly. I used to go to the branch in west New York on bergenline ave. But the parking is not good. This branch has amazing parking and great coffee selection. I will continue to do my banking here. Thank you so much

  Response from the owner

  Rocco, we are happy to hear you had a great experience with our staff. In regards to the parking lot, we'll make sure to relay this information to our branch team for consideration. Again, thank you for your feedback and for banking with us.

• C

  Claudia Duque
  5

  I love this bank .. helping me with my credit.. fast service friendly staff and extremely helpful ... Making it one of the best bank I've tried in a very long time.. Honestly all my businesses would be with them .. !

  Response from the owner

  Hi Claudia, thanks for your review! We appreciate your business and look forward to continue servicing you. Have a nice day!

• M

  Manuel Figueroa (Manuel F)
  5

  I went on a Saturday to resolve an issue with my account. The staff was very friendly, professional, and helpful.

• A

  Alberto Garrido
  1

  I took my friend there for days to open an IRA account, they don’t know the rules and the lady there treat me like garbage, I will never do business with this unprofessional people

  Response from the owner

  Hi Alberto, we are sorry to hear about your recent experience with us. Please know that we take our customer service very seriously and want to investigate this matter further. Would you mind sending us an email at [email protected] with your full name, date and time of incident so we can follow up with the branch team to ensure a better customer experience in the future?

• c

  carmen nadia rodriguez
  4

  They're always Pleasant! This Make one feel care for & hear!!!

  Response from the owner

  Thank you for your kind review!

• M

  Miguel Jesus
  1

  Always have a horrible experience coming here. Definitely changing my bank !

  Response from the owner

  Hi Miguel, we are sorry to hear about your recent experience with us. Please know that we take our customer service very seriously and want to investigate this matter further. Would you mind sending us an email at [email protected] with your full name, date and time of incident so we can follow up with the branch team to ensure a better customer experience in the future?