Popular Bank Delancey St, New York

Popular Bank Reviews

• H

  Honey Roldan
  3

  I feel they are wrong about obligating someone to use the atm card every month or they will terminate it card by blocking it automatic. That is ridiculous. No one must use their card mandatory monthly in order to keep it active. I have never heard of such thing in my life. And I deal with many Banks all over the states.

  Response from the owner

  Hi Honey, we are sorry to hear about your recent experience with us. Please know that we take our customer service very seriously and want to investigate this matter further. Would you mind sending us an email at [email protected] with your full name, date and time of incident so we can follow up with the branch team to ensure a better customer experience in the future?

• H

  Heather Nichols
  5

  I love this bank. And the branch on Delancey st has the most helpful staff. And I was able to open my account with my SS card and my EBT card. Wich was wonderful for me as I was starting over from scratch and at that time I needed a safe place to keep my money. I hope to stay with Banco Popular forever.

• M

  Maria Ceballos
  1

  Went you trying to god to the bank to open the door you can't open it because went you out the card to open the doors it doesn't work

  Response from the owner

  Hi there Maria, we are very sorry to hear about your experience. For security purposes and to protect your personal information, please send us an email to [email protected] with your full name, phone number and more details about your experience. In the meantime, you may also call our Customer Care Center at 1-800-377-0800 for immediate assistance. Thank you.

• Z

  Zalmen Labin
  1

  Don't waste your time with sorry excuse for a bank. The worst experience I've had at a bank and mind you I wanted to open an account with them. Frencis is the worst

  Response from the owner

  Hi Zalmen, we are sorry to hear you had an unpleasant experience at our branch. Can you please elaborate on what happened so our team can further investigate? Thank you.