Popular Bank Dyckman St, New York

Popular Bank Reviews

• L

  Lisbeth
  1

  Something is going on at Banco Popular. Recently a family member went to the bank to withdraw some funds a few hours later they looked at the money and felt something was off from one of the $100 dollar bills they received. The bill was compared to other bills and we couldn't say it was fake but the bill felt off somehow. A friend of the family went into the same bank a few days later to withdraw funds and they too were given a bill $100 bill that they too felt was off but they couldn't spot a difference. We have purchased a marker that detects fake bills. We will be checking each bill before we leave the bank and will not ask for $100 bills. In my non-professional opinion I would not accept a $100 bill from Banco Popular at this time

  Response from the owner

  Hi Lisbeth, we are very sorry to hear about your experience. For security purposes and to protect your personal information, please send us an email to [email protected] with your full name, phone number and more details about your experience. In the meantime, you may also call our Customer Care Center at 1-800-377-0800 for immediate assistance. Thank you.

• K

  K T
  1

  Their website/system is very defective. I opened an account and the guy told me that he had enrolled me as paperless. I never received bank statements so everything was good. Well a few years later, my account had been charged over 200$ and I never received an email informing anything was wrong (since I had the minimum I never checked). Not only that they said I never activated my debit card. Mm yes I did! I even took the sticker off, meaning I did activated it. THEY SUCK!

• A

  Ana maggie
  3

  I have being with this bank for like 10 yrs and I’m closing my account due to there not allowing instant transfers tot he ATM CARD .. I’ve been charged multiple times overdraft fee even I had deposited money and the acc changing to positive and when I called they tell me that the amount transfers from cash app or Zelle etc doesn’t reflect instantly even after paying extra to get it transfer instantly and the amount reflecting on your PB ACC WHICH MAKES MO SENSE TO ME THATS PLAYING WITH PEOPLES MIND.. and also waiting till late at night to reflect transactions to be able to charges you overdraft fee( happened too many times for it to be a coincidence ) I’m upset with this and I’m changing bank

  Response from the owner

  Hi Ana, we are very sorry to hear about your experience. For security purposes and to protect your personal information, please send us an email to [email protected] with your full name, phone number and more details about your experience. In the meantime, you may also call our Customer Care Center at 1-800-377-0800 for immediate assistance. Thank you.

• M

  Mercedes Ozoria
  1

  Banco popular has the customers service They made me wait 1 hour to open a bank account to tell me after 1 hour of waiting that they were closing and l needed it an appointment to open a bank account They are lazy, poor service, always talking and gossiping in front of customers The at the end of the shift they rushing to close the bank... l think that eds new management, new staff, and more discipline

  Response from the owner

  Hi Mercedes, we are very sorry to hear about your experience. For security purposes and to protect your personal information, please send us an email to [email protected] with your full name, phone number and more details about your experience. In the meantime, you may also call our Customer Care Center at 1-800-377-0800 for immediate assistance. Thank you.

• J

  Julio Jovanny Diaz
  4

  I love Banco Popular Community Bank I enjoy Banking with them They have helped me when I needed them with Loans and other issues I had Please when you get a chance check them out for your Banking Issues.

• B

  Bori's Midnight Mechanics
  5

  Every time i go there i get the most friendliest hi n help. I love coming here.

  Response from the owner

  Hi Luis, thanks for your review! We appreciate your business and look forward to continue servicing you. Have a nice day!

• S

  Santos Ruiz
  3

  I've been with Banco Popular for about 30-40 years and that's all I know with the banking industry, They are Okay...

• I

  Indy Pagan
  2

  Employees are too few, and very, very slow. Average visit time is 30, minutes. Closing my acct. After very poor interest is posted.

• J

  J. Torres
  4

  They have improved since they moved to the new location.

  Response from the owner

  Hi J, thanks for your review! If there's anything we can do to improve your experience with us, please let us know. Have a nice day!

• H

  Hector Luis Pagan
  1

  waiting time too extreme. Due to lack of employees.!!!