PNC Bank Sidney Baker St, Kerrville

PNC Bank Reviews

• A

  Amanda Kuehn
  1

  One person in the lobby, one person in the drive thru, two people in offices, and waiting over half an hour to update my name on the account on my third attempt. Shopping for local bank that can manage to keep employees happy.

• B

  Bert koch
  1

  A zero would be more like it. PNC bought Compass and transferred account numbers in august. Did not transfer electronic data so no information is available for 2022 taxes except manual statements. No one cares and have spent Hours at bank and customer service. I recommend looking for a better bank that cares. Everything about PNC is different than BBVA. Their Zelle use policy limits individuals to $1000 per day. No exceptions. They don’t care. Remember this!!! They don’t care and no one in this bank can make a decision.

• J

  J G
  1

  Not a single person here has any clue what they're doing. Go in person: unhelpful, unprofessional tellers. Call: clueless. Talk to branch manager: still clueless. The worst bank I have ever dealt with, BY FAR.

• B

  Belle Truax
  5

  I have banked with BBVA since I was 13 and recently moved at 24, so getting used to a new team was definitely surprising. I absolutely LOVE Alvi he is my saving grace! He's so sweet, kind, and understanding he really explains everything perfectly; and Katie, the branch manager is awesome too! I love this bank they make everything so easy and I couldn't have asked for a better team! 5 stars!

• E

  Edgar Arana
  1

  Horrible bank. Switching to a new bank. Just frustrated with all of their services.

• W

  W Robertson
  1

  Worst bank ever ..Braindead customer service and manager never responds to emails and phone conversations , he should be axed from this position . Hard to get anything done here ,just pathetic . If you value good service this bank is not for you . After 12 years and large balances I'm moving on ...

• S

  Sarah Meza
  3

  I used to really like my bank. With all the staff changes, it's not the same. Less friendly, not as helpful, and staff seem unhappy many days.

• Y

  Yuri Rivera
  5

  Great and fast customer service. I've been with this bank for 10 plus years and have always had a great experience with them.

• W

  Wade Toole
  5

  Excellent customer service. The team at Kerrville were kind, courteous and quite helpful in opening a checking account for myself.

• M

  Matt Tafoya
  1

  Had trouble with this bank in the past but this review is about present day horrible service