Liberty Tax & Loans Main St, Kerrville

Liberty Tax & Loans Reviews

• M

  Mario Alcorta
  5

  William C. Hunt is such a people friendly knowledgeable individual that helped fix our income tax return w great detailed, straight forward information. We enjoyed our visit n look forward to seeing him next year. He's a Five Star for us!!!

  Response from the owner

  We're glad Clif was able to help you, and we'll look forward to seeing you again!

• T

  Terra Villanueva
  5

  Angella was amazing! So friendly and helpful. Explained everything very thoroughly and made sure my husband and I understood. Very clean and secure feeling inside. Sanitation everywhere. Will definitely be returning with my future returns.

  Response from the owner

  We're glad we were able to help you, and we look forward to working with you again!

• E

  Elizabeth Bazaldua
  5

  I have been doing my taxes here for a long time and if I don't understand something they take there time to explain. They are always willing to help you pass tax time. They all get 5 🌟

  Response from the owner

  We appreciate you sticking with us and look forward to earning your business again!

• K

  Kerri Parris
  5

  Deena Elliott is awesome, been doing my taxes for over 20 years, the service at liberty tax is great ,it's great to walk into a place of business and the call you by your name,that continuously occurs when you walk in, it's like being a part of a family, not just a customer. Thanks Kerri Parris.

  Response from the owner

  Kerri, has it been *that* long? Thank you Kerri. Great clients like you make it easy! We appreciate that you've trusted us these many years. We'll keep working to be worthy of that trust!

• S

  Sarah Meza
  5

  Don't love paying someone to do my taxes. But I guess if I have to do it it'll be here. The people are great.

  Response from the owner

  Sarah, we appreciate it! We enjoyed working with you, too, and we hope we get to do it again next time!

• E

  Emily Antunez
  1

  Forced paper file. Been 4 months still nothing. Very little help on where I am with taxes

  Response from the owner

  Good morning Emily, We are sorry that you aren't pleased with our preparation of your taxes. Please call Deena on Monday 05/23 after 10 am, 830-896-3999 and we will do all in our power to resolve your issues. We agree that 4 months is too long to have to wait and will work with you to find the root cause of this delay. We appreciate your feedback and see it as a tool to render even better customer service!

• K

  Kenneth Thompson
  5

  I was very happy with the way they handled my taxes will be using y'all from now on thanks

  Response from the owner

  Thank you, Mr. Thompson! We were glad to have Clif work with you, and we'll look forward to seeing you again!

• R

  Ryan Albarado
  5

  Great customer service they are amazing people they do a great job making it super super easy

  Response from the owner

  We're glad we were able to help you, and we appreciate your business!

• B

  Brett Shaeffer
  1

  Dont use them. They steal from you.

• B

  Betsy Sanchez
  1

  Hicimos lo taxes con esta empresa de "Liberty" & fue una mala decisión. Nada de lo que nos dijeron se realizó. Pienso que el personal que había, no sabe lo que estaba haciendo. Hasta la persona que me atendió se dormía haciendo mis taxes. Pienso que tiene apnea del sueño. Con esta experiencia con ellos yo en lo particular NO los recomiendo. 🙁

  Response from the owner

  Betsy, lamentamos que haya tenido una mala experiencia con nosotros. Nos gustaría tener la oportunidad de hacerlo bien; llámenos y hable con Deena o María, y veremos qué podemos hacer por usted.