PJ's Pawn Plus Page Ave, St. Louis

PJ's Pawn Plus Reviews

• B

  Brittany Henley
  1

  I went to purchase a firearm which I had to put on layaway the gun I got was a s&w came back some weeks later to get it out the gave my some sccy brand . I know exactly what I wanted and it wasn't tht so take pictures of everything u get from there i will make a report to the news also for them selling the product I already had on hold the man couldn't even look me in the face i hate being ripped off also they ring it up on the receipt sccy and I seen what they took to the back it was my s&w

• G

  Gina Enroch
  1

  I went to this pawn shop about three weeks ago and the bald headed black male with the glasses is so rude and needs to work on his customer service skills. I attempted to trade in my previous ring and was told I paid less than what I did. I had to produce my receipt from 2016 to show them that I had paid more than the amount he wanted to give me. He acted like he was upset that I still had that receipt but I have learned when dealing with certain people, this is necessary. I won't be back. Besides the inventory is not that great anyway. This place sucks and so does he.

• S

  Shalonda Smith
  1

  This is the worse Pawn Shop to go to. Not only do they have limited selection on merchandise, the employees are rude and very unprofessional! They need to work on their customer service skills and learn how to treat people the way they want to be treated WITH RESPECT. They have no problem taking your money tho. My first and LAST time buying anything from this raggedy place. If I could give them 0 stars I would.

• A

  Amber Woods
  1

  This is the worst establishment I have ever been to before in my LIFE! The way they handle their customers is truly disturbing, inconvenient, disrespectful, and an embarrassment to our community. The Caucasian lady working the front desk was SO RUDE! And the bald, black gentleman was even worse as he stared down my fiancé as if he wanted a problem. We were disrespected from the time we walked in to that place to inquire about a possible return that was purchased from their establishment. Initially, we spoke to the owner but the fat white lady would not even call the owner to honor what she told my fiancé. This was our first time ever going to a pawn shop and it was the worst experience ever! I hope this place gets shut down! It is not representative of our values and morals and it should not be in our community. They need to learn the definition of RESPECT, and CUSTOMER SATISFACTION. PERIOD! DO NOT SHOP AT PJS PAWN!

  Response from the owner

  I am sorry that you felt disrespected and that we ​were​ rude. I spoke with your fiance who said you were not happy with the ring he selected from our store - which was cleaned and polished at the time of purchase. When I spoke with him I said we would buy the ring back at half of what you paid which is our store​ policy​. He stated he had purchased a ring at another store which your fiancé liked more and wanted all his money back. I said we would take a look and see what we could do. When you came into the store you spoke to a person that knew of our conversation - as I said would be the case - and had the authority to give the return as per our policy. I had taken a look at a picture of the ring and based on the weight of the metal and the size of the stone half is all we could do. I am sorry we did not give you more than you wanted on ​the ​return.

• a

  antwion clark
  1

  We don’t discuss guns over the phone smh , well I’m not driving 20 minutes to hope you got what I’m looking for. Customer service sucks can’t talk about prices nor models like it’s illegal or something.

• O

  Ouida Bolton
  5

  The first shop I think of when I need particular items. The fellas have always been knowledgeable helpful and friendly with reasonable prices!

  Response from the owner

  Hello Ouida. Thank you for leaving such a nice review! Hope to see you again soon.

• L

  Lisa McGee
  2

  This is the worst pawn shop ever ! They are here to rip you off that's it, he is about lining his pockets.

• D

  Daniel Spector
  5

  this is a great store, I fully recommend!

• T

  Tom Clawson
  5

  Bought something there today. Great price,guys,and business! !!!