Pioneer - Queensbury Branch Upper, Queensbury

Pioneer - Queensbury Branch Reviews

• R

  Rachel Seeber
  5

  Amazing attention to detail, excellent customer service and an incredibly friendly branch manager that goes above and beyond

  Response from the owner

  Thank you for the 5-star review, Rachel! We love our Queensbury Branch, too!

• M

  Mallory M
  5

  Excellent customer service, with super friendly staff, and an amazing dedicated branch manager!

  Response from the owner

  We're so happy to hear this, Mallory! Thank you for the 5-stars!

• A

  Ashley Cofrancisco
  5

  Giuseppe is my go-to person any time I need help. He is very funny and down to Earth. He always helps with a smile and a story. Everyone at Pioneer is always welcoming. I couldn’t imagine banking elsewhere! Thanks Giuseppe!

  Response from the owner

  Thank you for the kind words, Ashley! We appreciate your feedback.

• L

  Lois Arakelian
  5

  Consistently excellent customer service. Staff is fully engaged, provides personal customer attention, and is positive and upbeat. The staff makes me feel like Pioneer appreciates my business, and counts it as valuable. They know my husband and me by name, and that goes a long way! A very well run branch. I love having the ITM as an option for when the branch is closed, but try to make a point of doing my banking during lobby hours, as I enjoy my interactions with the staff. A special shout out to Jackie, Lyndsey, and Margaret for going above and beyond their duties . I love all things Pioneer, and have never had anything but an exceptionally positive experience with any of its staff, its branches, or its ITM's.

  Response from the owner

  Thanks so much for your review, Lois! We appreciate you being a Pioneer customer and providing this positive feedback to us. Have a great day!

• M

  Matt Cleavland
  5

  Always friendly and inviting! From my first day, it was as if I knew them for years! Pleasant and always smiling and it makes coming to this branch worth my little extra trip! Thank you to all of them!!!

  Response from the owner

  We're so happy to have customers like you, Matt! Thank you for choosing Pioneer.

• T

  Tracey Hudson
  5

  I opened a small business banking account with Pioneer Bank and I couldn’t believe how simple it was. Trudy really went out of her way to make sure everything was taken care of. I love my bank!

  Response from the owner

  Thank you, Tracey, for your feedback! We appreciate your business. Have a great day!

• P

  Paul Caiano
  5

  The Queensbury Branch of Pioneer Bank was especially helpful with all of my banking needs. I found the staff to be knowledgeable and courteous. All my questions were answered with a simple phone call.

  Response from the owner

  Thank you so much for sharing this positive feedback, Paul. We appreciate your business!

• b

  bill moon
  5

  Local banking at it's best! Hats off to the staff who make every encounter not only seamless but enjoyable. This Branch's employees are why I bank with Pioneer. Knowledgeable, helpful, and a lot of fun!

  Response from the owner

  Thanks so much for taking the time to share your experience, Bill. We appreciate your business. Have a great day!

• A

  Ashley Okon
  5

  I have felt welcome everytime I have come in. Any banking questions, Jackie has been very helpful in lending her knowledge. This branch has been a great addition to Queensbury!

  Response from the owner

  Thanks so much for your review, Ashley! We appreciate you being a Pioneer customer and providing this positive feedback to us. Have a great day!

• E

  Erika Hague
  5

  Jackie always goes above and beyond for me and I appreciate her professionalism but also how funny and sweet she is too. Never have I ever looked forward to a trip to the bank until pioneer! 5 stars!!!!!!!!

  Response from the owner

  We appreciate customers like you, Erika! Thank you for your kind words!