Pioneer - Malta Branch Kendall Way, Malta

Pioneer - Malta Branch Reviews

• B

  Big D
  1

  Hidden fees. Can't have an account open without paying around $7.50 a month in different charges. Wrote this review before, but they took it down so I'll post it again. Why is it local banks are the ones who slam on all the extra fees, when they're the ones who are supposed to be looking out for the community? 🤔

  Response from the owner

  Hi Big D - Thank you for reaching out. We take all feedback seriously and have no record of you reaching out prior under this name. In regard to your comment, our Signature Checking account is clearly advertised at $7/month and comes with many valuable features such as roadside assistance, cell phone protection, and local discounts – just to name a few. Many customers find these to be highly beneficial, but there are other low- or no-fee options available. Please stop into one of our branches, or give our Customer Care team a call at 518.730.3000 to discuss. Have a great day.

• A

  Amy Flynn
  5

  I've had a great experience with this bank. Everyone is always very helpful and nice. Whenever you call. it's very easy to speak with someone in the local office. I would highly recommend banking with them.

  Response from the owner

  Thank you for sharing this great feedback, Amy! We appreciate customers like you.

• P

  Peter W. Buck
  5

  I am a customer at Pioneer Bank in Malta.The staff there are always pleasant and always willing to help if you have any questions; .weather in be in person or on a phone call.The bank also provides a lot of services to its customers.I find it to be one of the best banks in the area ,if not the best in the area. P. Buck -realtor farmer and father to two wonderful children.

  Response from the owner

  Thanks so much for your review, Peter! We appreciate you being a Pioneer customer and providing this positive feedback to us.

• B

  Barbara Sheridan
  5

  Kelly at Pioneer Bank - Malta branch is pleasant, knowledgeable, extremely patient and she deserve the five stars I have given her.

  Response from the owner

  Thank you for the wonderful feedback, Barbara! We appreciate customers like you!

• K

  Kevin Mattice
  5

  Alex was a pleasure talking to and not only did he help my mother out with her banking but he also helped us with a flat tire. Great customer service thank you!!

• W

  Waqas Pervaiz
  5

  Been with these guys for over 10 years. Staff is super friendly with great helpful tips on finances.

  Response from the owner

  Thanks so much for the great review, Waqas! We really appreciate you being a Pioneer customer. Have a great day!

• J

  Jaz Stepniak
  5

  After having varied experiences with the banks and credit unions, this bank overall (in particular this branch) have been a pleasant surprise.

• j

  j willey
  5

  Associates are very pleasant and very helpful I would not bank anywhere else