Pinnacle Bank W Katherine P Raines Rd, Cleburne

Pinnacle Bank Reviews

• R

  Randy Ruback
  5

  I always have a great experience at this bank. Everyone is always amiable.

  Response from the owner

  Thank you, Randy, for taking the time to write this review!

• L

  Lance Trammell
  3

  The employees here are top-notch great service but the ATM machine here in front of Home Depot cannot dispense cash sometimes once and twice a week we have three ATMs in Cleburne last week all three were offline one day I love this bank and I've been with him a long time but there are electronic service is starting to really suck the mobile link I have to uninstall once a month and reinstall it for it to work getting tired of the situation

  Response from the owner

  Mr. Trammell, thank you for bringing to our attention that our machines are not functioning correctly. It is our desire and priority to keep these convenient services working properly so that our customers are always accommodated. We will conduct further research into these particular issues to identify the root cause that we trust will prevent further service interruptions. Thank you for the kind words about our team, we are very proud of our Community Banks and the staff we have to serve you.

• a

  angie taylor
  5

  I have to say pinnacle bank in burleson TX very friendly customer service reps. I applied and opened a account it was quick service. I give 5 stars.😍

  Response from the owner

  Thank you for your review, Angie. We’re happy to hear about your great experience with us.

• P

  PrincessDottie TTI
  1

  Unless you love getting your account hacked and the bank never giving your money back even after the fraud detection center said they would refund the money, don't use this bank. They also overdrafted the account by sending a paper statement that costs 5 dollars, which in turn charges a 4 dollar over draft fee. For one, we are NOT signed up for paper statements. Second, if the money from fraud detection had been returned (even though its been well over a month) the account would not have been overdrafed! This is the absolute worst bank we have ever used. They take the title "professional scam artists" to a whole new level!

• -

  - “‪Redeemed son‬”
  5

  Awesome bank! We are always pleased with the service the staff provides. Pinnacle Bank still has that local small town, friendly atmosphere compared to all of the cold giants.

• H

  Hamm Anitok
  5

  Friendly bankers i have been banking with Bank of America for 8 years. They only care about their interest. So far i like what i see in Pinnacle Bank