PeoplesBank Banking Center, ATM & VideoBankerITM Bridge St, Suffield

PeoplesBank Banking Center, ATM & VideoBankerITM Reviews

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  jessica bosco
  1

  Terrible bank. Someone from AZ was able to take $500 out of my account and not even one notification about a suspicious activity seeing as I was also making purchases in CT. This happens all the time, switching banks. This is ridiculous. My account is now withdrawn and im not getting a refund in a timely manner and basically screwed while the bank takes their sweet time. Defaulted on my car payment and now just sitting around waiting for it to be handled.

  Response from the owner

  Hello Jessica. We are sorry to receive your 1 Star Review and comments. Certainly not the service we are known for throughout the region. We would be happy to discuss your experience, account transactions and our provisional credit process with you directly again to clear up what transpired. If you would like to discuss with us directly please give our Customer Solutions Center at call at 413.538.9500. Thank you, Chrissy Kiddy, Corporate Responsibility with PeoplesBank

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  Alex Morgan
  5

  Good day, my name is Victoria, I am from Ukraine, Kiev. My relative lives in Saffield. I would like to know, with the help of your bank, can he make a SWIFT transfer to Ukraine for me? Thank you for your attention, I am waiting for your prompt reply!

  Response from the owner

  Hello Alex. Thank you for the review and for reaching out. Our Customer Solutions Center would be happy to chat with your relatives regarding their financial transactions and provide information on how to make transfers. Please have them call us at 413.538.9500. Thanks, Chrissy Kiddy, Corporate Responsibility with PeoplesBank

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  Shawn Sorrow
  1

  Cut open hours to exclude anyone working a essential job. Who can make 10-3 time frame. Only those working from home could visit during this little window.

  Response from the owner

  Hello Shawn. Agreed, our hours of operation are not ideal and were changed in order to create a safe, effective environment for our customers and associates. While some Banking Centers remain closed, and others still remain limited to Drive-Thru or VideoBankerITM services, we are beginning to open up our lobbies and expand hours at selected locations throughout our network. Our online and mobile channels remain available 24/7, as do our ATMs. Please visit us at bankatpeoples.com for regular updates on our hours. Thank you, Chrissy Kiddy, Corporate Responsibility with PeoplesBank

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  Janet Lacafta
  5

  I come here often and every staff member is always helping me out and never shows a bad attitude. I enjoy coming here. And I get notices often about my bank information, which I enjoy.

  Response from the owner

  Hello Janet. Thank you for the kind words and 5 Star Review. Hope you have a nice day. Chrissy Kiddy, First Suffield Bank | a division of PeoplesBank

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  Colleen Shanley-Loveless, MBA
  5

  Have loved my bank for almost 25 years! Great personal one-on-one service! Never wait in line and they always know your name!

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  Lilly Aten
  5

  I use this bank for all of my bank accounts & mortgage. The BEST bank I have ever worked with! Personable, efficient & secure!

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  Jessica Yaeger
  5

  Carrie is wonderful - she is always so friendly and personable!

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  Chrissy Kiddy
  5

  Great customer service and great community support.