Peoples State Bank Office of South Ottumwa Savings Bank S Main St, Albia

Peoples State Bank Office of South Ottumwa Savings Bank Reviews

• J

  Jacqueline Faye
  1

  Theresa setup my bank account wrong and my money was locked up two days later. When I called to speak to the women she was rude and continued to speak over me telling me she knows what she is doing and it’s not her fault. I asked her to stop talking over me because the upper management of her company is putting all the blame on her. She told me not to come to her branch to solve this issue and hung up on me. I was told she is the only one that can fix the problem and she had no concern and didn’t care at all! While opening my account she told me many personal things and even insulted the state I had just moved from. (NY) Even spoke out about Asians and other races in a hateful way! I would NOT recommend the branch or the company unless you want your money locked up, to be insulted, and just told it’s not they’re problem while being hung up on!

  Response from the owner

  Hi Jacqueline, we do not have a Theresa that opens up new accounts. Please contact the Branch Manager of our Albia location at 641-932-7887 to resolve your issue. We value our customers and strive to resolve any issues regarding their account. Thank you.

• R

  Rick Little
  5

  Super great people to work with. Been there alot of years. Thank you Katy for being so helpful

  Response from the owner

  Thank you Rick for a great review. We sincerely appreciate your business.

• C

  Christopher Lahart
  5

  I'm always glad to be banking at this place over the years. The staff is Always friendly, and really helpful of answering questions and explaining things. 5 Stars!

  Response from the owner

  Thank you for your valued feedback. We appreciate our customers.

• B

  Benny Rock
  5

  This is the best bank I’ve ever been to

  Response from the owner

  Thank you. We appreciate your kind review. We are always looking for ways to provide the best customer service possible.

• C

  Christy Hopkins
  5

  Truly had the BEST customer service and Cori was absolutely wonderful. Couldn't have been happier with the service I received today. Thank You!