People First - Bethlehem Township Easton Ave, Bethlehem

People First - Bethlehem Township Reviews

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  Mike Tate
  5

  My wife and I have been doing business with People First for many years. We can always count on them for are investments and bank business. Great place to do business.

  Response from the owner

  Hi Mike, thank you for the positive feedback and for being a member of People First!

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  Dan G
  1

  I am done with this Credit Union and there antiquated policies and technologies. Apparently you can no longer make more the 65 days worth of advance loan payments. Made a substantial amount of loan payments online in June thinking I would be good for awhile since I did not mark them as interest only. Well I was wrong since luckily I went online and it now said my last payment was five days late. Seriously People First in the past this would have never happened, apparently there system changed in 2017. That was a change for the worst. Also when people are making additional payments online, your system could warn them not to pay more than 65 days worth of payments. When you call to correct the issue there customer service could care less and flat out rude. Big banks have given me better service. For not having to pay taxes there loan and deposit rates are not that much better sometimes even worse than regular banks that give better service and have better systems.

  Response from the owner

  Dan - we are sorry you had that experience. As you said we needed to make that change several years ago but I'm sorry that wasn't communicated to you.

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  Debra Christmas-Guess
  5

  Hello 👋 Susan was Awesome Pleasant all my questions were answered I went in for two things and Susan explained it all to where you understood Everything if things worked out or not Susan is my go to person... by the way it all worked out! Susan keep doing what you're doing Thank you so much ❤️

  Response from the owner

  Thank you for your feedback, Debra! We're pleased that Susan took such excellent care of you during your visit! Have a beautiful day!

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  G. Bell
  5

  I usually use the drive thru teller and she’s always friendly! No complaints every time I’ve gone there.

  Response from the owner

  Thank you for the positive feedback!

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  Melissa Rivera
  1

  This bank sucks. There’s always something wrong with my card, & I don’t even remember the last time I had an overdraft & I have a limit to spend & to take out MY OWN damn money!! & whoever I spoke to on the phone was not friendly at all! & rudely questioned why I need a certain amount from MY account! Seriously considering changing to another bank! When you use YOUR card to pay a bill, there shouldn’t be a limit or you shouldn’t be questioned about it!!

• J

  Jonathan Glaser
  5

  Easy as can be. Susan was both knowledgeable, polite, punctual and helpful. Cannot ask for more then that. Great experience

  Response from the owner

  Thank you, Jonathan! We're happy to hear that Susan took such great care of you. We appreciate your feedback. Have a terrific day!

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  Eileen Muschlitz
  1

  Called to make sure drive thru was open...get there and the ATM was out of service! NOT HAPPY . Then when I called AGAIN after I got home, I'm told it isn't out of service and to try again later, that the ATMs are serviced randomly......just a suggestion.....service during NON BUSINESS HOURS!

  Response from the owner

  We're sorry you had that experience. Many members rely on the ATM outside of normal business hours when there is no access to the office.

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  Rebekkah Felsher
  5

  Susan was amazing! Very quick to get all of my information, very nice, and a pleasure to work with

  Response from the owner

  Thank you, Rebekkah! We're thrilled to hear that Susan was so helpful and informative! We strive to provide excellent member service and your feedback lets us know we're doing our job. Have a beautiful day!

• R

  R
  1

  Not recommended. They put your accounts at risk just so they can collect fees.

  Response from the owner

  Hello. We regret to hear about your experience with us. Please reach out to us privately so the appropriate member of our team can reach out to you directly. We'd like to address any concerns you may have. We hope to hear from you soon.

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  Marisa Szvetecz
  5

  Love it...the employee's are always smiling, and are nice they go above and beyond for there customers