People Driven Credit Union S Main St, Romeo

People Driven Credit Union Reviews

• S

  Shelby Henke
  5

  Wanted to open a personal savings account with my boyfriend so that we could try to save for a house, I tried to do it online because my work hours conflict with their hours of operation and I waited too long during the account opening process and it timed out (this was after business hours), the very next day I receive a call from a very helpful employee stating that they received my account application and they were eager to help me out. I was able to schedule a time to come in (close to closing time) and Shelby, one of the employees was able to help get my boyfriend and I set up. I felt bad that we came at such a late time but she assured me that it was okay and was very friendly and personable with us. The manager, Kelsey was also a huge help as my online application had caused a little trouble due to my own error. Great experience through and through! I love trusting my finances with a credit union as I am a self proclaimed “credit union girl” and the service here was other worldly EXCEPTIONAL! 10/10 WOULD recommend!

• J

  Jay Burgher
  1

  Extremely frustrating to deal with a very poorly maintained ATM machine. First it wouldn't read the cards from Credit Union One. So I ordered new cards and they still don't work. They work everywhere else! I just came up here after transferring money to a different account and today monetary withdrawals FROM AN ATM are unavailable.

• J

  Jane B Real
  1

  Very unpleasant experience at at this Romeo Branch, unfriendly staff, non welcoming , bank tellers don't greet you with a smile, customer service I would rate at a zero rating if I could.. I'm not going to bank at a establishment like this taking my business elsewhere You should too!..

• R

  Rob P
  5

  Very nice staff. Very helpful without hidden fees. Totally Free Checking is just that, as long as you have direct deposit. Or maintain a minimum balance. I'm completely covered due to my monthly direct deposit.

  Response from the owner

  We appreciate the review, Rob!

• R

  Robert Walker
  5

  I have been a member for approximately 35+ years, this C.U. has had a few name changes, but always offered me excellent service. I have NO complaints.

  Response from the owner

  Thank you for your loyalty, Robert!

• C

  CHARLENE Wood-Wilson
  5

  Able to do all my banking either on the phone or thru ATM/drive thru.

  Response from the owner

  YES!

• k

  kim christner
  1

  Called for over 20 minutes the Automate of machine kept taking me back to The beginning of props needs to be fixed had to drive up there to find out about my bank card I could of did over the phone to find out they were all in side doing nothing

  Response from the owner

  We apologize for the difficulty you had making a connection to I-Talk automated teller system. While the system has been functioning normally, Some people have missed the change we made to our phone menu. iTalk is now #2 on the menu, the complete list of “Open Hour Phone Menu” Options are: #1 – Dial by name directory #2 – iTalk Telephone Teller #3 – Lending assistance #4 – Member Services #5 – Active Military Lending disclosure We hope this helps, If there is anything else we can do for you please give us a call at 248-263-4100

• C

  Christine Rekar
  5

  Personal and small which we miss in our banking world today. The girls here our great !

  Response from the owner

  Thanks, Christine!