PAYOMATIC Essex St, New York

PAYOMATIC Reviews

• C

  Christina Brodwith
  1

  Very rude customer service, seems to be rude to customers of color(black people). The cashier rudely turned down my service request to exchange a few dollar coins. She didn’t even let me finish speaking before denying my service request saying they don’t accept dollar coins which is a lie because I’ve done it in Harlem at PAYOMATIC plenty of times when I had the same type of situation. The MTA machine gave me10-15 dollar coins after buying a metro card. I wanted to exchange since it was weighing down my purse. Notice the great reviews are all from Hispanic people & the bad reviews from black people because that’s the service they give. It’s sad. Never returning here again & quite frankly with cashiers with attitudes who treat people bad is a recipe for a closed business in a few years. Good luck!

• A

  Alexandria Abenshon
  5

  I needed a few money orders for an apartment lease. The woman at the window was clearly a master of her craft and initially directed me to the post office in order to save me almost $100 in fees. She ultimately helped me 3 separate occasions over the course of one morning and I saw her interact with countless other customers during that time. She helped everyone with kindness and swiftness, and she was key in navigating a process that was super frustrating.

  Response from the owner

  Thank you for taking the time to post a review. We are pleased to have met your expectations and will strive to continue doing so.

• C

  Cloud Atlas
  1

  Every time I come here it’s the same black haired lady at the window who seems to not like black people. She took my info and tried to talk me to the point where I’d get mad and forget my money that she said I couldn’t upload to my card because they need proof that I work. I’ve never known any PREPAID debit card to need proof of income where you have to show a second ID and take a picture to use the service. and then when she asked for additional ID she was very nasty. The way she acts is very suspicious and I would be careful giving any personal info at this location.

  Response from the owner

  Thank you for taking the time to post a review. We're sorry that PAYOMATIC did not meet your expectations, and we'd like to get some more information from you so we can resolve this issue. Please contact our Customer Service Specialist at [email protected]

• J

  JOHNNY NAP
  4

  Fast, reliable and convenient check cashing. Rarely crowded, once you've been entered into their system, you can't possibly cash your check any quicker!!

  Response from the owner

  Thank you for taking the time to post a rating. We are pleased to have met your expectations and will strive to continue doing so.

• N

  NYC streets The Five Boroughs
  1

  I been going to this place ever since I was a child with my parent. I always heard them complain about the workers attitude fast forward 35 years later and the attitude of the people. Who work there is still the same no matter who it is working there it's like they mad they work there or speak to each other and ignore the customer but hey. I grew up in the neighborhood and still live in the neighborhood I'm use to it for the new people to the neighborhood get use to it hasn't changed in years welcome to the neighborhood

  Response from the owner

  Thank you for taking the time to post a review. We're sorry that PAYOMATIC did not meet your expectations, and we'd like to get some more information from you so we can resolve this issue. Please contact our Customer Service Specialist at [email protected].

• J

  Jay St James
  3

  Had no problems here....came here with someone else. Fast service.

  Response from the owner

  Thank you for taking the time to post a review. We are pleased to have met your expectations and will strive to continue doing so.

• B

  Bre K
  2

  Uber annoyed. Came to cash a money order from the POST OFFICE and they said I had to wait 48 hours before cashing a money order that doesnt belong to them. Ok, its 2019. You need money to get a money order so I shouldnt have to wait 48 hours to cash the money order. You guys need to get up with the times. Dinosaurs are extinct and so should that policy.

  Response from the owner

  Thank you for taking the time to post a review. We're sorry that PAYOMATIC did not meet your expectations, and we'd like to get some more information from you so we can resolve this issue. Please contact our Customer Service Specialist at [email protected] or call (888) 462-2819.

• C

  Christian Hjelte
  1

  Don't go here if you are black. They are extremely racist. I got denied service both times I went here to try to cash my checks from work. They asked for my drivers licence, my passport, my employers information and phone number, I gave them everything they asked for but they still refused to help me and made up a story that they didn't cash checks after 4pm on Fridays. I ended up going to another place and got help immediately.

• E

  Eugenio Fernandez
  4

  This place has always been good to me. Except for the 1 time I got a fake $20 bill in the middle of a bunch of $20s... but over all good.

• C

  Cleveland Bryan
  1

  Customer service really sucks, the staff truly spends more time talking to each other gossiping instead of focusing on the customer

  Response from the owner

  Thank you for taking the time to post a review. We're sorry that PAYOMATIC did not meet your expectations, and we'd like to get some more information from you so we can resolve this issue. Please contact our Customer Service Specialist at [email protected]