Parker Auto Credit W Sunset Ave, Coeur d'Alene

Parker Auto Credit Reviews

• T

  Talia Renae
  5

  Walked in looking for a 3rd row. I wasn’t able to get my third row that I wanted, but I was directed to a very reliable Toyota Camry. She’s been the best car for my little family. I came in with poor credit and $1k down. I haven’t missed a single payment and been working hard on building my credit, along with budgeting my money. I only wish they had an option to refinance for newly self employed customers. I went from being a commission hair stylist to a booth renting self employed stylist. Most banks won’t refinance without 2 years of self employment, which by that time the car will be paid off. 😁 I intend on keeping her for our long road trips and getting our third row through Parker Toyota with my own bank financing option. Parker auto credit is a great way to build your credit if you are willing to commit for 3 years and put in the work for doing what you need to in order to build your credit. It is not their job to build your credit or make your payments. It’s also not their job to pay for repairs, no one can see into the future. Vehicles need maintenance. I make sure maintenance is done on time for my vehicle and she’s been running great for a year. I am great full for the opportunity to own this camry. 😁 Thank you Parker auto credit!

  Response from the owner

  Thank you Talia! We are so happy to be part of your journey to help build up your credit. Thank you for being consistent with your payments and maintenance - those both go a long way with the lifeline of your car. We will take your comments about newly self-employed customers into consideration. Thank you for choosing Parker!

• K

  Kenneth Rodriguez
  5

  walked in got help instantly. they worked with my bidget and even helped me find the most suriable vehicle. after about 7 different cars we found one even tho in very picky they stayed trying to help throughout the whole endeavor. thanks for the amazing service and understanding guys. made this whole experience way more enjoyable than i thought it be

  Response from the owner

  Hi Kenneth! Thank you for the 5 star review and rating. We appreciate your willingness to allow us the opportunity to help get you into a great vehicle!

• M

  Montana Rose
  5

  Phenomenal in helping me out of a vehicle that was no longer working and into a wonderful, durable and working vehicle. Service was excellent and prompt, they sought out the best option for my financial situation and did everything they could to assist with getting out of the prior disabled vehicles loan.

  Response from the owner

  Thank you for the 5 star review and rating! We are thrilled to have been able to help you get into a safe and reliable vehicle!

• A

  Audi A7 Owner
  1

  Easily the most frustrating and terrible experience in recent memory. They taste forever to help if you can’t come in to the store, they post card on the website they can’t sell, they speak to you like you’re dumb when you ask them why. I’d just suggest finding another way

  Response from the owner

  We are sorry you've experienced frustrations in your recent communications with our dealership. It appears you have spoken with many of our staff here, and we have provided options available, given your needs and abilities. We wish you the best in your vehicle search!

• C

  Cody K
  1

  Terrible customer service. They refuse to help you if anything happens (which during the pandemic a lot has happened to a lot of people). This is the first time I bought a car from a dealership and it's the last. The first car they sold me the transmission went out in 6 months. I had no money because I spent it all on the down payment for that one. So with no options I had to finance another car from them which come to find out I'm paying twice as much for than what my gf pays for the same exact car with half the miles. If you have to do business with them becareful cause they'll take advantage of you.

  Response from the owner

  Hi C.J. We are sorry to hear about your dissatisfaction with our Auto Credit team. It appears they are trying to work with you on a payment arrangement. We offer financing based upon the cost of a vehicle and the information in a credit application and work hard to find vehicles that fit the needs and budgets of our customers. We try to be as supportive and flexible as possible, but we do still have a business to manage and hope that is met with understanding. If you would like to discuss your situation further, please give us a call at (208) 765-8228. Thank you.

• A

  Angel Rarrick
  5

  I had one of the best experiences at Parker auto credit. I was greeted instantly and treated like any other individual. I came as a single mom, low income, tight budget, and a car that was not working very great. I was able to get a nice new car (New to me) One that I wasn’t afraid I was gonna break down in and that me and my child would be safe. There’s no hassle prices are fixed and it’s simple fast and easy. I worked with Dave who was absolutely phenomenal super kind very reasonable and quite the character. The best part to me was that I was able to go in without anybody helping me and as a woman that is in empowering! I will go back to them when I’m ready to trade again. Couldn’t ask for a better time and I am fully satisfied as a customer.

  Response from the owner

  Hi Angel! I'm thrilled that you had such a positive experience working with Dave. We believe that every person that walks through our doors deserves our very best, so your comments are wonderful to hear. I'm glad that you're now in a reliable vehicle that you don't have to worry about. I'm sure you'll make many fun memories in it over the next few years! If any questions or concerns come up, please don't hesitate to give Dave or the rest of our team a call and we'll be happy to help. We're here for you!

• J

  J K
  1

  "we still have a business to manage" They'd rather you and your family be out homeless than you be late one one payment. I've never missed or been late on a single payment and when circumstances change and I call to figure something out my account manage was rude and disrespectful. Absolutely the worst customer service I've experienced from an established business. Instead trying to work with me or figure anything out they just demanded I pay. Guess you're business is screwing people over.

• S

  Shawndey Vasquez
  5

  The young man that helped us was upfront with us from the beginning. He kinda just laid it all out there on how their financing worked and on how the vehicles were worked on more based off of what the vehicle needed mechanically than what they needed materialisticly because they were more worried about the car running good and be a safe vehicle for my son and his little family. We were lucky that our vehicle is in really good shape, so we were good to go.

  Response from the owner

  Thank you Shawndey! We value your business and thank you for giving us the opportunity to work with you. Your safety is incredibly important to us, and we only want the best for our customers. Thank you for choosing Parker Toyota!

• C

  Calob Wilson
  1

  They were super rude, wouldn’t help with being a tiny bit late on payments, they say it’s good for first time buyers but I wouldn’t recommend it. The payment manager is terrible she has no boundaries and only wants her money… I will Never go there again nor will I ever tell someone to go there

  Response from the owner

  Hi Calob. We are sorry to hear about your dissatisfaction with our Auto Credit team. We offer financing based upon the cost of a vehicle and the information in a credit application and work hard to find vehicles that fit the needs and budgets of our customers. We try to be as supportive and understanding as possible, and we will contact you only once payments become more than just a "tiny bit late." If you would like to discuss your situation further, please give us a call at (208) 765-8228. Thank you.

• J

  Joshua Davies
  3

  The approval process and finance process were fantastic. But actually taking delivery of my car, an entirely different story. My salesman knew I'd be off work by 3 to pick up the car, yet when I arrived I had to wait for almost 2 hours to take delivery while they removed stickers and fueled up the car. I purchased the car the day before and they had almost 24 hours to get the car ready for me, yet nothing was started until I arrived. This was frustrating and disappointing. I have better things to do with my evening then wait on the service department when they had all morning to prepare the car. Car buying process....5 stars. Car receiving process...1 star.

  Response from the owner

  Hello Joshua. Thank you for taking the time to review our dealership. It is great to hear that the approval and financing experiences you received were fantastic. We are sorry to hear that the delivery process did not meet your expectations. We take great pride in delivering our vehicles in only excellent conditions which we know may cause delays. In your case we had to wait for a part to arrive before we could detail the vehicle. That being said, we failed to properly communicate this process to you and we sincerely apologize for that. Please feel free to reach out to us if you would like a further explanation or have any questions regarding your new vehicle. Thank you again for choosing Parker Auto Credit.