Paramount Residential Mortgage Group - PRMG Inc. Shepard Dr, Sterling

Paramount Residential Mortgage Group - PRMG Inc. Reviews

• J

  Jayababu Nimmagadda
  5

  We were looking at so many options for our refinance - 15 year vs. 30 year, combining two mortgages into one. We tried working with our bank, but became very frustrated at their inflexibility. Satish Vellamki gave us the pros and cons of every option we discussed, and was always open to running multiple scenarios for us. Satish found the right financing plan for our needs, and successfully guided us through every step of the way. We would like to acknowledge the exceptional service that we received during the entire refinancing process. Satish went above and beyond to ensure that all of our needs were met and that everything was handled thoroughly and efficiently. We have and will continue to recommend him in the future.

• P

  Pasang Dolma
  5

  I worked with Rajendra Adhikari, it was my first time working with him but it’s not my first purchase. He is a very kind man, very hard working and very patient. I am weak in English but he still listen to what I had to say and was very patient with me. He made sure I got what I needed and was very dedicated to my cause. I am very grateful to him. I would 100% recommend you to work with him!

  Response from the owner

  Thank you, Pasang for sharing your experience with Rajendra, thank you for your feedback and recommendation.

• K

  Krishna Pokharel
  1

  Worst lending experience. I emailed Raj every week to get information & each time he responded it was good. But when I called him a few days before the closing date that he used to say, he didn't respond for 4 days. I had to contact the other person to get his response, but he was responsive before I canceled my loan with another lender. He didn't provide the credit what he agreed to. It was very stressful & embarrassing though he offered a good rate. I definitely do NOT refer my friends to him.

  Response from the owner

  Krishna - My name is Christina Moore, I am a Customer Service Rep for PRMG. I am very sorry to read about your experience. If you would like to discuss this further, please reach out to me at [email protected] or if you’d like to file a formal complaint with our Risk Officer, please contact her directly at [email protected]. She will contact you and investigate your claim and will address your concerns.

• K

  Kelly Reed
  5

  Jason is absolutely wonderful to work with. He is incredibly communicative and proactive. He is top-notch and I will most definitely recommend his services to my clients!

  Response from the owner

  Thank you, Kelly for sharing your experience with Jason, thank you for your feedback and recommendation.

• K

  Krupanidhi Peterson
  5

  Satish.V is just awesome, the way he received us and took utmost care of our loan from day is speech less. We are so thankful for all his support and guidance throughout the loan closure process and closed the loan very quick (within 2 and half weeks).

  Response from the owner

  Hi Krupanidhi, thank you for your feedback. We are thrilled to hear that you had a great experience with Satish, and will be sure to share your kind words with them.

• J

  Johny Sharma
  5

  I really appreciate uncle Raj for his wonderful efforts together with PRMG. We receive our beautiful house. If anybody is worrying about the house buying then please do remember them and your worries will be no longer be sitting with you.

  Response from the owner

  Thanks for the 5 star rating! Thank you for choosing PRMG. We value your feedback.

• T

  Tiffany Ford
  1

  Worst transaction in years. The Buyers loan was delayed over small things that should never be an issue. I called every week to check on the loan and it was always “ looks good” until the Tuesday before our scheduled Friday closing. Then the Buyer’s agent tells me we’re delayed and Raj drops off the planet. Won’t answer emails, calls or text messages. Tells me there is a delay but won’t tell me why. Eventually I learned there were steps in his process that just were not done, and given our 30 day contract to close, there is no reason they could not have closed on time. They said they were “backed up” because it was the end of the month, but it wasn’t the 3 weeks prior that they had to work on the contract. It was a needlessly stressful situation for my Sellers and embarrassing situation for the Buyers and their Agent.

  Response from the owner

  My name is Christina Moore, I am a Customer Service Rep for PRMG. I am very sorry to read about your experience. If you would like to discuss this further, please reach out to me at [email protected] or if you'd like to file a formal complaint with our Risk Officer, please contact her directly at [email protected]. She will contact you and investigate your claim and will address your concerns.

• u

  usha shstha
  5

  I just want to start off by saying that Mr. Rajendra and his team were the only hope for me during this Covid pandemic. They tried their best and made it possible for me to refinance!!! Mr. Rajendra, I want to thank you with all my heart for giving me ideas of what I could do and what’s easier for me. It took some time but it was all worth it. I would love to work with you guys again and I also have a bunch of my friends that I can’t wait to refer. Mr. Rajendra keeps his words which is the must!

• S

  Saeed Rostami
  5

  Kian and his associated were very easy to work with. They were very informative in every step of the process. He got back to me with every question I had either either immediately or very shortly after I asked him. It was pleasure working with Kian. I will definitely work with him again and will recommend him for any real estate needs you have. Thank you Kian.

  Response from the owner

  Thank you, Saeed for sharing your experience with Kian, thank you for your feedback and recommendation.

• g

  gopal lamsal
  5

  I received an excellent service by Mr. Rajendra Adhikari from PRMG. My mortgage refinancing process completed Online within a short period without leaving my home during this COVID 19 pandemic. My thanks and appreciation to Mr. Adhikari for his remarkable service and I recommend Mr. Adhikari’s mortgage service to those who are seeking for a new mortgage loan or refinancing a home loan.

  Response from the owner

  Thank you Gopal for the review and recommendation.