Otero US, Ruidoso

Otero Reviews

• L

  Lylanna Trillo
  1

  I’ve banked with OFCU since I was working in high school and never had a problem even got my car financed through them. I’ve had car trouble the past 6 months and haven’t been able to drive my car at all. I did everything I could before resorting to a voluntary repo and when I finally did talk to someone about it they automatically went ahead and froze my account (which I was NEVER EVER told they would do in the process) and I wouldn’t have ever gotten that money back unless I cancelled the process. I would not recommend banking with people who just take YOUR HARD EARNED MONEY whenever they want.

  Response from the owner

  I'm sorry about your car trouble. OFCU's collections department is available to help you with any questions or concerns in regards to your vehicle loan or the loan agreement you signed when you purchased your vehicle.

• T

  Tom Garrett
  4

  I been banking there for a long time and still use my account there. I've borrowed money there and really have no complaints. I have been a fan of credit unions most of my life and will continue doing business with them. If I have an issue there, they will work with me to fix the situation. I am giving four star's only because no matter what you do, I believe there's always room for improvement. Stay healthy.....

• W

  Wesley Funnell
  1

  I had a account here before and it was constantly a pain then, I gave them a second chance after a few years, when I went looking into car loans. It's been nothing but a pain to work with this company. They keep freezing up our accounts after we made loan payments, which constantly cause late fees on top of the payment that we had to pay for which ever bill was due. I have never had such a difficult time trying to deal with a bank. I am stuck dealing with them a bit longer ,but after we can refinance our car else-where I'll never do business here again. It was a big mistake going with them again, its been as painful as cutting off my left ball.

• M

  Matthew “Murr” Miranda
  3

  Really gets on my nerves that they can't stay open till 6:00 so anybody that works till 5:30 never can withdraw any money out of their account without using the ATM and if they have to withdraw more than $500 have to make multiple attempts to the ATM account that would be nice if they could be open till 6:00 like every other bank in town for us that still work until 5:30

• R

  Renea Kren
  5

  Opened up accounts today a we have recently moved to the area. Sylvia was very patient, and very helpful.

• s

  savanah james
  1

  I bank here and the girls they have these days are rude as hell, idk if they are bringing them from alamogordo...but rude

• e

  eddie sisneros
  5

  Great service friendly clerks very helpful