OneMain Financial - Regional Customer Center Sw Greenburg Rd, Tigard

OneMain Financial - Regional Customer Center Reviews

• R

  Randy M.
  1

  Terrible! I noticed the Sherwood location I used a few years ago is gone, hopefully this company leaves Oregon all together. Please find somewhere else, I used this company when I had an emergency situation and have been paying the consequences ever since. The interest is outrageous. The customer service was great at startup but after they get you to sign with them it is terrible.

  Response from the owner

  We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• j

  jennifer breeze
  1

  I was told I was approved for a loan. I couldn’t get ahold of anyone after the “approval” went through. After calling multiple times I finally got a call back 2 days later. I dealt with someone completely different once I got a call back. All of my information was taken again. I was told I was approved for x amount of dollars only to be called back at the end of the day to be told the loan couldn’t go through. Never again!

  Response from the owner

  We are sorry that your experience with OneMain was not what you anticipated. Our loan specialists make decisions based on a variety of different factors in the full application. One of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. Please call 855-663-6246 and have your decision reference number handy, and we'd be happy to oblige. Thanks, and have a wonderful day. -AS

• A

  Andrew Steele
  1

  If you dont mind paying double the amount of what your loan is, then this is the place for you. One main financial is by far the worst loan company out there. Most of there employees dont even know what there doing. Lending club is much better and its all done online and they send the money to your bank account. Never again would i take a loan out with them. Complete garbage.

• K

  Kevin Alfaro-Martinez
  4

  Pros: Process to get approval was straight forward. Ability to upload digital documents was fast. Able to setup autopayments. Pay ahead with no fee. Cons: Overall loan approval process is long (2 hours) high apr (30%) even with a 760+ credit score. No option for credit card down payment

• C

  CM
  1

  Received an unsolicited "pre-screened credit offer" from these clowns in the mail. $5,000 at a 36% APY(!) interest rate. You've got to be joking. Why on earth would I ever want to pay you people $4498.24 in interest on a $5,000 loan, especially when my credit score is nearly 800? People! PLEASE do not take out loans with these swindlers. This place is NOT a financial institution, they are LOAN SHARKS plain and simple.

• A

  Ava Kistaia
  5

  Luis did an amazing job helping me through the process. He was extremely busy but kept his cool and multi tasked like a pro. Thank you for wonderful service.

  Response from the owner

  Hi Ava, We are so glad to hear about your experience. Thank you for sharing! Best wishes -JS

• P

  Pamela Young
  1

  They are ripping me off I paid my loan in full and have not received a letter nor have they acknowledged it! They are trying to hold my car title when it should be mailed to me immediately ! Not good very service!!!!

• J

  Justin Bailey
  1

  Didn't want to apply yet was just asking questions. But they talked me into it saying you won't get denied there would be counter offers instead. Had to call them 6 days later and find out I'm denied and they don't do counter offers.

• N

  Neva Barker
  1

  LEGAL LOAN SHARKS. ONLY TAKE A LOAN FROM THEM IF IT IS AN EMERGENCY AND PAY THEM OFF ASAP. IF NOT YOUR SCREWED!!!!! I learned too late. Will NEVER make that mistake again. Even reliable credit is better because at least their up front about being loan sharks.

• s

  stitchBASE
  2

  Promised to pay Wells Fargo within 3 days. It has been a week and Wells Fargo still hasn't received a payment. Poor service and follow up.