OneMain Financial S Jefferson Ave, Lebanon

OneMain Financial Reviews

• J

  Jessica Heape
  5

  Good people & made it easy to understand. I had gotten the job protection on my loan and ended up going on maternity leave that was unpaid & going down to one income. When I called to talk to them that really wasn't under the protection but they talked it over & there was a deferred payment I could do where it pushed off the payment for that month but had to pay that next month which I was back to work.

  Response from the owner

  Hi Jessica, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! Best wishes, – LF

• K

  Kristin Allen
  5

  I was expecting it to be a hassle to get a loan but they made it very easy and painless. Had to call them several times about different stuff and every time I called them they was wonderful. When I went in to sign my papers I was greeted the minute I walked in. The ladies were very nice and quick. I would recommend the Lebanon branch to anyone needing extra cash.

• D

  Dan Stoner
  1

  Although the people are friendly, you do not want to do business here. The interest rates are too high and heaven forbid if you have an emergency such as I did,bthey don't give a hot. I had a vehicle financed with them that got lost in a flood. My insurance company paid $10200 out ofabout $14500 or do. I'm disabled, needed a new vehicle and after they received the payment and released the title I requested help getting a new vehicle. The reply I received was they could not help me because I still had the truck on my credit report and until they listed it as paid off,bthey couldn't help me. Seriously? Just to add some icing to the cake this was almost 6 weeks after they flooding. Don't trust them to get all the paperwork done right either, especially when it comes to autodraft payments.

• J

  Justin Hicks
  1

  Would not recommend this place very rude customer service the guy I talked to yelling wouldn't let me finish talking starts questioning me on why I got payday loans and other bills said I don't make enough to pay them back after they consolidate all my bills to just be paying them must be some really expensive payments. I would take my business elsewhere

  Response from the owner

  We're sorry to hear that you've had that experience, Justin. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• Q

  Queen T.
  5

  Always hell me with what I need and with no hassle!!