OneMain Financial Mountain View Dr, West Mifflin

OneMain Financial Reviews

• D

  Daniel Stolze
  5

  I went through 4 different employees. My original guy Mitch unfortunately went on vacation during the process. Next I spoke with his manager Blake, he was awesome. Blake walked me through everything and bent over backwards to make this work before my loan application expired. Unfortunately I couldn't have the money directly deposited I to my account because it was brand new and wasn't able to be accessed. Blake sent me to the west Mifflin store and they were also great! I had the manager Nick work with me and he expedited my loan application and got me a check the same day. Lastly I spent a out 5 minutes with KY and she ended up handing me a check and sent me on my way!

  Response from the owner

  Hi Daniel, Thank you for the great review! We're so happy to hear that Mitch, Blake, and Nick went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you. – LF

• a

  anonymous user
  1

  There definitely seems to be a racial preference at this location. How about teaching your employees what diversity and business ethics are? Why treat people of color worst than any of your other customers? Why practice illegal tactics? I dealt with Adam and manager Nick.

• C

  Celine Dijon
  1

  I filled out an online loan application, part of which asked if I had a vehicle, to which I answered no. I was approved for a loan, but when I went to provide documentation, it required vehicle information. I called about this, and was told I could only be approved for a secured loan, which requires a vehicle being offered as collateral. So not only did I not receive a loan, my credit took a hit because they did a check and because I was denied a loan, even though I told them during the application process that I didn’t have a vehicle.

  Response from the owner

  Dependent on the type of loan, decisions are made based on a variety of factors including credit history, income, and expenses. Not all loans require collateral, but those that do also take into account the value of that collateral. Please contact your local branch specialist to review your loan options: https://spr.ly/OMFBranches -AS

• C

  Ciara Labbauf
  1

  Cindy is very unreliable forgetful and just needs to retire is she can’t keep up after 22 years

  Response from the owner

  Hello Ciara and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• P

  Patrice Hlad
  5

  Everyone was very professional especially Marcus. At no time did I feel uncomfortable needing to take out a loan. I would not hesitate to refer friends or family if they were in need of a loan to One Main Financial.

• V

  Vince Hackett
  5

  I've been doing business with this location for years and they have always treated me with respect and always tried to help me. Ed Jackson, Nick, Cindy, have all been great professionals.

• S

  Steven Winsor
  5

  I was very happy and surprised at how quick and easy this process was. I was skeptical at first, but I am really glad I reached out at took a chance. I appreciate the assistance given me by OneMain Financial.

• L

  Latoya Pannell
  5

  I really appreciate the team at one main financial my customer service representative was Kelly she went through great lengths to get me approve thanks kelly.

• N

  Nate Mcafee
  1

  Rude, pushy, and tried to change and up our loan and hoping we would just go along with it. Very unprofessional

• W

  Wright Asia
  1

  The other customers were right about these people they don’t work with you at all and I don’t go above and beyond whatsoever I definitely will not be working with these people again