OneMain Financial S Alabama Ave, Monroeville

OneMain Financial Reviews

• Y

  Yvette Jones
  5

  My Husband and I were working on our credit scores. We got in contact with one of the agents at One Main Financial, and they worked with us until we were approved. They didn't make us feel uncomfortable or embarrassed about our situation. Now we are on the way to getting our house remodeled.

  Response from the owner

  Hi Yvette, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! Best wishes, – LF

• K

  Katrina Parker
  5

  Makala was awesome! She did all she could to get the loan amount I needed but unfortunately, she couldn't get the total amount.

  Response from the owner

  Hi there, Thank you for the great review! We're so happy to hear that Makala went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you! – LF

• A

  Auther Jackson
  1

  They had me to get all kinds of papers work to verify my income and when I gave them all the paperwork to verify my income they going to come up with the lie the can't do it because they can't verify my income and I know that was a lie because I am black and have a good income

  Response from the owner

  OneMain takes matters of discrimination and fair lending seriously, and we’d like to address your concerns. Our policy is to never make loan decisions based off a person’s race or any protected basis. Please send us a private message that includes your phone number and zip code that we can better assist you and put you in contact with a member of our Executive Office of Customer Care. -AS

• C

  Christy Ellis
  5

  They were very polite Kay lot sirmon

  Response from the owner

  Hi Christy, Thank you for the great review! It was our pleasure to assist you, and we'll look forward to seeing you again. – LF

• J

  Jason Sheffield
  5

  Wonderful people and always a pleasant time being there .

• C

  Chitunda Howard
  5

  It was quick, professional, and positive.