OneMain Financial Westgate Plz, Franklin

OneMain Financial Reviews

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  Nicki Ball
  5

  We had not interacted with One Main in several years but needed a bit of money for a personal project and contacted them and they still remembered our names! The girls are so nice at our One Main Financial and we are glad to have them as our friends!

  Response from the owner

  Hi Nicki, We appreciate your positive feedback about your experience. We take pride in serving our customers, and we hope to see you again soon! Best wishes, – LF

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  J Dog
  1

  Tried to get a Loan, they said everything looked good, but then hard checked my credit and said no. Then they send me things in the mail saying I should be good, and I try again with them saying it all looks good, and it just knocks points off my credit with a “no” to the loan. If anything be honest and say it doesn’t look like it’s happening lol. Oh well!

  Response from the owner

  We are sorry that we did not meet your expectations. Please call 855-663-6246 and have the reference number (printed in the letter sent with the decision) handy. You may also obtain a free copy of your credit report from the credit bureau listed in the notice within 60 days of receipt of the original notice. Thank you. – AS

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  Peggy Carver
  5

  We needed a loan fast, like in 24 hours fast. Our local bank and credit union couldn’t help us. Branch Manager Elizabeth Foust and Loan Specialist Amy of the One Main branch in Franklin, NC, went above and beyond for us! Not only with the loan application but with record-time processing! They were very caring of our situation and helped tremendously. Thank you ladies, you’re the best! I would recommend One Main in Franklin any day! If you want fast, caring people that will help all they can to get you what you need, then go see Elizabeth Foust!

  Response from the owner

  Hi Peggy, We wanted to take a moment to thank you for telling us about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! - LF

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  Kathleen Johnson
  5

  One Main has been a life saver on more than one occasion. The people could not be more helpful and understanding. Plus the interest rate on my one loan is just a few points higher than what my credit union offers. I can't say enough good things about them.

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  mclovinsquads
  5

  Very great ladies to work with! Elizabeth and Amy made it easier than expected, walked through the paper work with ease and answered any and all questions that I had!

  Response from the owner

  Hi mclovinsquads, Thank you for taking the time out of your busy day to write this review. It is great to hear your feedback! Best wishes -JS

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  Roderick Schultz
  5

  Staff was perfect and timely. Coodoes goes to Ms Elizabeth Foust who personally handle my loan in a timely and professional manner. Thank you, Rod Schultz.

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  James Giles
  5

  OneMain was great, The entire staff was there to help a wwee all professional, Never seen a loan to refinace my vehicle go so quick and painless. Thanks Ladies you were great James Giles

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  John Payne
  5

  Great people to work with. I highly recommend you call or visit them

  Response from the owner

  Hi John, We love hearing about your experience. Thank you for the feedback. – RP

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  hans dreml
  5

  Great professionals and most helpful and fast service. Highly recommended for help in any situation.

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  Margaret Parrish
  5

  Very helpful, nice and did a great job.