OneMain Financial Commonwealth Dr, Wytheville

OneMain Financial Reviews

• k

  kemberly clark
  5

  Pauline and Jessica are amazing. They go above and beyond for their customers. I have been a customer for over eight years and have always had positive interactions. Pauline is quick to return phone calls and is helpful in researching the best option that fits my needs.

• h

  hlwood72
  5

  They were very curteous and prompt.

  Response from the owner

  Hi there, We love hearing about your experience. Thank you for the feedback. – LF

• T

  Tammy Coppage
  5

  Excellent customer service from start to finish. Couldn’t have asked for anything better than the professionalism I received from my initial assistance via phone conversation from Pauline and then the wrap up for my loan in the office with Ashley. I love that they are local and just a phone call away. Highly recommend for any personal loan one might need. Thank you

• M

  Matt Graybeal
  1

  I have a vehicle loan for my mini van with this company/branch and I have struggled to pay the due $280 this month, ONE MONTH, every other month I have paid a $300 payment. I am a 90% service connected disabled veteran with 8 children, I live on a fixed income. The branch offered to defer a half months payment if we were approved, just 2 days after they took my information whether I qualify for a deferment I got a call threatening REPOSSESSION! I never received a call that said I was not approved JUST THREATS at the point which they did not approve me for a SINGLE months HALF payment deferment of $150. It just shows that the company would rather leave a disabled veteran and his children stranded then accept a late payment the next month. There is a reason that they disabled reviews on their Facebook page, and this is it. I would NOT recommend this company to anyone, especially my brothers in the MILITARY!

• T

  Tonya Myers
  1

  They DO NOT call you like they promise! Even the manager lied and said she would call back but didn't bother. Very poor customer service, it wasn't always this way!

• K

  Kim Ratliff
  4

  They are always prompt in responding to me emails or voice messages. Polite and friendly service.

• B

  Barbie Hess
  5

  the Ladies in the wythevile store is always going above and beyond to help in any way they can

• d

  david martin
  5

  Very friendly and professional. Simple process and no waiting.

• C

  Christina Dunavant
  5

  Everyone is very helpful and do their best to get the loan you need.