OneMain Financial S High St, Columbus

OneMain Financial Reviews

• S

  Stephen Wilson
  5

  Great service I was referred to this service through an online inquiry and I was very happy with the offer and the experience. The online application was simple and my loan officer Andrew was quick to call and follow up. He was able to pre-approve my loan amount over the phone. The in person visit was pleasant and it only took about half an hour to finish the process and e-sign the documents. I received my loan the next business day. I highly recommend this branch for your loan needs.

  Response from the owner

  Hi Stephen, Thank you for the great review! We're so happy to hear that Andrew went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you. – LF

• J

  John Dunlap
  4

  They don't have enough help to take care of the needs of the people in the area

  Response from the owner

  Hi John, Thank you for taking the time to share your experience. We’re sorry your experience was not what you fully anticipated, but we are glad to hear that overall it was a good one. We do appreciate your feedback, it's what helps us do our jobs better. Please reach out if you need additional assistance. – LF

• K

  Kelley Trujillo
  1

  Every time I’ve called to get my payoff amount for the last two weeks, they say they’ll call me back and don’t. I’ve also sent emails to the corporate office and the main branch. No response. I am tired of paying interest because they won’t give me the payoff amount. Their website doesn’t tell you since they use pre computed interest. If I applied for a refinance I bet they’d call back.

• T

  The Matrix
  5

  I recommend One Main Financial as a preferred lender to use. The loan application process was easy and fast. They answered all questions and provided clarity of the loan details. Interest is high but when in need, the access to money is worth it.

• B

  Brittany Lee
  1

  Worst loan company ever!! They trick you into their loans, don't let you read over the contract, you just sign! And then when you get a bill that says you owe double what is due they lie to you and tell you that you don't really owe that much, but the bills still say you do!! I got a loan for $4800, paid back $3500, interest on it apparently is $3000 and should have been cut down by but it still shows I owe $4300!!! What the hell is that?! Scammers!! That's what these people are!! Don't get a loan from them!!

• H

  Henry Wall
  5

  Sorry about late getting back to you but my experience unbelievable. It was perfect timing everything came together so swiftly that I hope to be a good customer and keep everything on a satisfactory level. Thank you very much.

• P

  Patricia Martaus
  5

  Everyone I encountered during the loan application was very helpful & friendly. I would certainly recommend this service to friends and family!

• V

  Vickie Corbin
  5

  The staff our very professional and they treat their customers with honest and intergrity.

• D

  Dj
  1

  Very unprofessional. Didn't try to help at all

  Response from the owner

  Hi Dj and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• P

  Paul Thess
  4

  Trina was very professional and nice.

  Response from the owner

  Hi Paul, Thanks for the kind review. We appreciate your comment. Best wishes -JS