OneMain Financial Ne 12th Ave, Vancouver

OneMain Financial Reviews

• D

  Daniel Chavarin
  5

  When I first applied for a loan through One Main Financial, I was pretty sure that I was not going to get the loan that I needed. But low and behold an angel named Shauna came in and praised and helped me get the loan that we needed. I paid off some bills and got my mom a washer and dryer because she needed one. She could not get one on her own as she is sick and taking care of her. It made my mom's Christmas and we did not have to get a second-hand washer and drier but a new one that she wanted. When I signed the paperwork, I cried knowing that my mom is going to have a great Christmas and the best part was we caught my mom up on her mortgage. That was another great gift I gave my mom. Shauna if you read this, I have not forgotten about your gift for you and the team at One Main Financial. One Main Financial and Shauna were so professional and treated us as if we were family, I know an old cliche, but it is true. If I ever need another loan after I pay off this one for an auto loan, I know where I am going. Shauna thank you so much and I cannot say that enough. Daniel

  Response from the owner

  Hi Daniel, Thank you for the great review! We're so happy to hear that Shauna went above and beyond to deliver outstanding customer service. We take pride in serving our customers and look forward to assisting you in the future. Thank you. – RP

• W

  Willliam Higdon
  5

  Awesome people to work with. Great knowledgeable staff. The process was smooth, simple, and flexible to my needs. Everything about my loan was explained in detail and I felt comfortable and pleased about the experience. There was no pressure to borrow more Money than I needed even though I could have taken a much larger loan. They even explained to me the different ways they could finance the money I needed and worked with to find the best interest rate. I have taken loans in the past for such things as home improvement, debt consolidation, and vehicle loans. I have never been so pleased and confident when I left knowing that they really worked hard to get me exactly what I needed in a vary affordable and structured loan. I highly recommend them and will be a return costumer when I work on my next big project. Thanks One Main. Appreciate the great work. Will H.

  Response from the owner

  Hi William: We appreciate you taking the time to leave us a review and are glad to hear about your experience! - RG

• J

  John Hubbard
  5

  The branch manager, Tanya Hill, is amazing. Highly recommend for financial needs.

  Response from the owner

  Hi John, We're happy to hear that your loan process went smoothly and that Tanya delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – LF

• D

  Darin Anderson
  1

  My experience with this place was last Friday I contacted them on the phone they told me what I needed to bring and what I needed to go get I get back to the office and then they forgot to tell me I needed full coverage on my truck cuz I'm borrowing against it wasn't too hard I did it all over the phone in the in the parking lot my insurance fax the information over.handed them my pay stub which also had a check stub not my pay stub and the date on it did not match it was an accident typo they did one eight for the day instead of 08 for the day So then they asked me if I could come in early Monday morning I said no cuz I'm working she said she would have somebody call me on Saturday nobody called nobody called this morning I did take the morning off left my job where I have service on my phoneand it was declined over a typo about a date on my now I have full coverage on my truck and it's still sitting at a mechanic shop until I can pay for it the lady I dealt with was name is Sarah. I'm very unhappy I do not believe it's her fault but the people she works for.

• C

  Cassandra Chambers
  5

  They helped me to consolidate all of my pay day loans into one payment! I also received a life insurance policy for an amazing price! I would recommend Springleaf to anyone looking to clear up their debt and get caught up!

• S

  Sarah Bennett
  5

  It was so easy. They were very nice and professional. You never know what your going to get when you go into these places. But one main financial has always been great. Especially around the holidays. Thank you every one that helped!

• A

  Amanda Peterson
  5

  I have to say I've never been treated so well in my life, Elizabeth what's the most helpful person and we had a lot of fun going through all my paperwork I came in with an I don't know what to do look on my face and went out with a smile and the weight lifted off my shoulders. Till next time thank you so much

• G

  Gail Fisher-Jinings
  5

  The Salmon Creek office is great; they are very helpful and take care of business quickly and efficiently. I enjoy doing business with them. Thank you One Main !!!

• J

  Jacob Hanning
  1

  The epitome of sleeze. This company preys on people in financial trouble and only makes it worse! I was in a bad financial situation and lo and behold I receive endless ads and letters in the mail stating that I am pre-approved for a personal loan! Just what I thought I needed, the wife and I went in to their little office that makes you feel like this is all on the up and up, and qualified for a nine thousand dollar loan..... of course we were not forced to take it, or all of it even, but when two young parents in financial straits are offered a perceived way out of their immediate problems they take it. Of course we had plans to over pay each month, but with life getting in the way that is not always possible It is now about two years later, we fell behind for a couple months but got on a payment plan for those months, now back on track, we are actually further away from paying this off than when we walked out of their office, this is after SEVERAL monthly payments. STAY AWAY! PREDATORY LENDING AGENCY!

• B

  Ben M.
  5

  Needed money to fix my truck and had it in two days professional courteous knowledgeable and great personalities all them girls thank you so much I appreciate it

  Response from the owner

  Hi Ben, We wanted to take a moment to thank you for telling us more about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! Best wishes -JS