OneMain Financial Plank Rd, Fredericksburg

OneMain Financial Reviews

• c

  captn cavman
  5

  Experience was great from start to finish. Only complaint is you cannot get a payoff without actually calling. They should allow a payoff online as well.

  Response from the owner

  Hi there, Thank you for your feedback and for being a customer! Best wishes, – LF

• L

  Lila Lexxi
  1

  I went to this location to October 29th to apply for a loan. I really did not want to go into their office because I was in school. But since they insisted they needed me I missed my class just to find out that I needed a cosigner. They could have told me that over the phone. I wouldn't have missed my class! Some of these things need to be just told over the phone. Or if somebody is not able to do something they can be more accommodating. They called again today since I decided to give them another shot. Big mistake! They still want you to come in to their office. Due to this virus I am not leaving my home. They need to have an option where it can be done over the phone. Because I'm afraid if I go over there yet again they're going to say the same damn thing. They are not a good company. Don't use them. The Motto should be we waste your time!

• s

  sealed71
  1

  Pay loan on time every month for a year, never late and all ask for is a small loan and the agent treated me very unprofessional!! Ran my credit to get a hard inquiry on my credit, didnt even try to get what I ask!! When this loan is paid never again!! This was at the Plank Rd office in Spotsylvania across from Wawa

• B

  Brian Rawcliffe
  1

  I applied online, I was approved pending verification of identity and employment, then when I called in to schedule my appointment I was met with a very rude woman who treated me poorly when I had questions about the information she was requesting from me. She didn’t tell me what the questions were for, she just started asking me very personal questions that were irrelevant to the loan I was applying for. It was only when I asked her why she was asking me for this information that she huffed and told me she needed to “verify” my identity. As we got further into the conversation, her attitude got worse. I started to get irritated because she sounded very inconvenienced by having to talk with me. Finally, she curtly stated I was denied and hung up. It was a very terrible experience.

• M

  Melissa Daniels
  5

  Nicki and Melissa have made my experience getting a loan through OneMain Financial an incredibly easy experience. Allowing me the ability to see there are helpful individuals in the Financial world. Thank you

• J

  Joseph DeGuzman
  5

  Employees are kind and knowledgeable, got my loan fast and easy. I definitely plan on using them again.

• M

  Mary Johnson
  5

  i was very pleased with the help i received at the office. It was very fast and the young lady new what she was doing. Thanks

  Response from the owner

  Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. -JS

• J

  Jackie Maclin
  5

  Great service,they go above and beyond to help customers reach financial goals and success in managing debt.

• M

  Marie Lankford
  5

  Great service had me in and out of there quickly. Explain everything throughly.