OneMain Financial South Ave, Staten Island

OneMain Financial Reviews

• G

  Gen Singh
  1

  0 star is what I would give if I could. Worst experience ever!! I applied online, spoke with an agent, and uploaded my documents. Everything was completed. All I had to do was come to their office to only take a pic of my car as collateral. Once I got there they denied me the loan because my job was too recent. This could have been done over the phone. I wasted gas and paid 2 tolls just to get there.

  Response from the owner

  Gen, We know this isn't the result you were hoping for. Our loan specialists make decisions based on a variety of different factors. Please call 855-663-6246 and one of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. -AS

• N

  N. C
  1

  This is one of the most if not the most fraudulent bank I have ever worked with in my life. They will not send you your loan documents if you request them. The interest is compounded DAILY. So expect to pay almost double for the loan. They won't explain that and will send you a document that you sign and cannot access later unless you remember to save the document, otherwise.... Save your time, do not work with with this low tiered bank. It's just extremely shady. I was told to travel into their office for loan documents. I've paid 1700 on the loan and it shows as a -600 decrease in the original amount. This loan is very easy to get approved for, but they will get double from you. Again, go elsewhere.

  Response from the owner

  Hello. We'd like to put you in contact with a Customer Care team member. Please email us at [email protected] with your full name, phone number and zip code. Also, we think you'll find this video about daily simple interest to be helpful: https://youtu.be/FgWTazifUpg -AS

• A

  Amy R
  1

  I was told I qualified for a loan with OneMain and after taking down all of my personal information said they’d need to transfer me to someone who could finalize things. After being on hold for about 3-minutes I hung up and was immediately called back by a man who said he could finish up my application. After about 10-minutes of divulging all my personal information yet again to who I thought was OneMain and releasing them to use it for their purposes, I was made aware that this was not for a loan, but instead a credit repair service. I was surprised to say the least and told them I had no interest in paying monthly for credit services. One Main called me back the following week and I told them that I wasn’t interested in credit services. They said they never would dream to do such a thing and that’s not possible. Well I have the records proving it. These guys prey upon people by dangling the prospect of a loan and then after roping them in, sell their information to others. OneMain really pushes the envelope in subprime lending, layering its dubious practices through complicating through counter parties and subcontractors. I hope even one person reading this can be prevented from being taken advantage by their schemes.

  Response from the owner

  Amy, We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• D

  Darrell Stephens
  5

  The experience I had was a good one and Mark was very professional and helpful. To process the loan I wanted was nice and easy. Everything was explain to me in details about the loan.

  Response from the owner

  Hi Darrell, Thank you for the star rating! We appreciate people like you for taking the time to provide a review of our branches. Have a great day! - LF

• M

  Mr. NASKAVETS
  3

  Applied. Got text message saying to call - called nobody picked up , left messages nobody called back. Ron from Staten Island just hang up on us and did not pick up the phone when we called back. Ethics and professionalism is absent in this company.

  Response from the owner

  Hi there- First, we'd like to thank you for choosing OneMain Financial. We value your business and want to make sure you stay informed. We encourage you to reach out to your local branch manager for more information. If you prefer, please email [email protected] with your phone number, ZIP code and (Directory) username if you would like a member of our customer care team to reach out to you. Thank you. – LF

• h

  henry volberg
  5

  My experience was absolutely great. I am a person rebuilding my financial background and most traditional banks would not even speak to me. One main spoke to me and decided they could help me. They gave me the loan and it was for more than I even asked for. That right there makes me even more motivated to pay back this loan as fast as possible to show them that people deserve a second chance.

  Response from the owner

  Hi Henry, We wanted to take a moment to thank you for telling us more about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! Best wishes -JS

• S

  Stefon Harris
  5

  I definitely didn't think I would get approved for any loans of any kind. I have tried so many places and no luck. One main financial definitely surprised me when they told me that I was approved for the loan amount requested. Alana was very helpful and informative.

  Response from the owner

  Hi Stefon, We wanted to take a moment to thank you for telling us more about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! -JS

• S

  Sky Blackstock
  1

  I was given false information. No one want to help. I simply need an email stating I don't want to move forward. They're refusing to do so. Joe Roman has lied to on many occasions and now is refusing my phone calls. Save yourself the trouble don't do business with these folks

  Response from the owner

  Sky, we'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. - CK

• D

  David Pan
  5

  My experience with this office, from first contact to loan closing, was smooth and professional. Ron was very helpful and accessible. The loan terms were upfront and fair. The remote loan closing process was seamless. Highly recommend.

  Response from the owner

  Hi David, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! – LF

• S

  Sandra Gordon
  5

  I was very very happy with my experience with this company Onemain, they are very professional. They save me to. The money was in my ac. In less than 2 day. I clear my collections and my cr. Score move from 670 -700+. Thx Onemain God bless.

  Response from the owner

  Hi Sandra, We wanted to take a moment to thank you for telling us more about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! Best wishes- JS