OneMain Financial Pendleton Way, Indianapolis

OneMain Financial Reviews

• M

  Mely Rodriguez
  1

  I am trying to understand how there are good reviews for this Particular location, John was very rude down talked me was not helpful at all and treated me as if I was a worthless piece of garbage, he was not willing to assist me at all and legit told me that if the person that was helping me wasn’t able to help me then nobody else would so he wasn’t really trying to look into helping me and my husband whatsoever I have decided not to move forward with trying to get any loan with them at the end of the day they need clients to get loans to continue to stay open and have a job more than I need their loan for whatever personal reason I choose. It’s quite sad that they have such a reputable reputation through Credit Karma and a four star rating totally don’t recommend and will pursue to try and take my business somewhere else. As this location is to forgetful unattentive whether or not you have tons of applications you should treat every application individually and not just some other application and Kris Kross information when everyone’s personal situation and information quite unique🤷🏻‍♀️

  Response from the owner

  Hi Mely, We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• K

  Krystle Ragas
  5

  I have had nothing but great experiences with OneMain. I have taken out 3 loans with them in the past 3 years and it’s always a quick and easy approval process. The staff is great. I have no complaints and will always use them as a go-to for when I’m in a bind.

  Response from the owner

  Hi Krystle, We greatly appreciate your business, and we're happy to hear that OneMain Financial has been able to assist you with your loan needs on more than one occasion. Thank you for sharing your positive experience. Best wishes, – LF

• r

  rachael app
  5

  I've never had issues with anything dealing with my loan. My branch closed and I was moved to pendleton pike. I am so glad because John was a helpful blessing in a very stressful time for me. You usually don't see this kind of willingness to help in private loan companies but he changed my opinion.

  Response from the owner

  Hi Rachael, We're happy to hear that your loan process went smoothly and that John delivered excellent customer service. Thank you for choosing OneMain, and we'll look forward to assisting you in the future. – LF

• S

  Silent Zero
  1

  No call for what you did. I mean 5 that's fine and okay I'm not gonna call you back so you don't effing call me when I had to return at 3am from work. This is ridiculous I wanna go up in there right now. Why are you calling me so much even if someone submitted an application idc you don't call them constantly!!! Nobody gonna pay for my phone there and I need it for my work! It's the tool I need!!!!! You all should be ashamed!

  Response from the owner

  Hello and thanks for reaching out. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• C

  Chanel Boykin
  5

  Evan was so professional and detailed. The process was quick and easy.

  Response from the owner

  Hi Chanel! Thank you for sharing your OneMain experience. We're happy to hear that Evan provided excellent customer service. We look forward to seeing you again soon. -Marissa

• C

  Cindy Stevens
  5

  They have always been helpful and prompt and always were able to get a good job done for me. I would highly recommend them to anyone

  Response from the owner

  Hi Cindy, Thank you for sharing! We appreciate you taking the time to leave us a review. Best wishes -JS

• C

  Chablis Harris
  5

  They were wonderful to work with. everything was completed within 24 hours from my application to me receiving my funds. Very Professional and very helpful.

• m

  maria Ingram
  5

  Very nice staff, clean office space, knowledgeable, quick and easy. I look forward to continued relationship for my family financial needs. Highly recommend👍🏽

• P

  Peggy Taylor
  4

  i think they did a great job for us,if we needed them again we would go back.

• D

  Daniel Baxter
  1

  went in to get a loan they said ooo well your this and that and cant offer you a loan the branch manager john was rude and so was the front desk yet lazy people can go in and probally get a loan never go there