OneMain Financial Lien Rd, Madison

OneMain Financial Reviews

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  Matthew & Cathryn Mosher
  5

  Amy was fantastic. She followed up with us, kept in contact on what we needed to complete the loan, what options we had, was happy, bubbly and knew her job well. We would recommend Amy at One Main Financial East Madison anytime just because of her excellent customer service.

  Response from the owner

  Hi Matthew & Cathryn, Thank you for sharing your OneMain experience. We're happy to hear that Amy provided excellent customer service. We look forward to seeing you again soon. – LF

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  Misty Michelle
  5

  Great service and easy loan application process. Amy was super helpful through my whole loan process , very friendly and explained everything clearly through the final closing.

  Response from the owner

  Hi Misty! Thank you for sharing your OneMain experience. We're happy to hear that Amy provided excellent customer service. We look forward to seeing you again soon. -Marissa

• E

  Eleanor Dutton
  1

  WATCH OUT! If you check out loan rates through a paid partner site they do not divulge the type (secured or unsecured) loan you “pre-qualify” for. If you don’t care for the terms they offer (your car as collateral) then you’re stuck with a hard credit inquiry for absolutely no reason. Seems highly unethical to me. I don’t want to do business with an unethical company so I’ll take my hit and shop elsewhere. Ideally somewhere a little more transparent and a little less predatory.

  Response from the owner

  Hi Eleanor, we are sorry that your experience with OneMain was not what you anticipated. Our loan specialists make decisions based on a variety of different factors in the full application. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you.

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  Lori Bock
  4

  I worked with Joyce, and I found her to be friendly, professional and funny! Just a pleasure to work with. While I would’ve preferred a lower interest rate on my loan, I get it and appreciate all that was done for me! Thank you!!!

  Response from the owner

  Hi Lori, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Have a great day. --LF

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  Michael Weisensel
  2

  We had two loans with this company when it was called Springleaf. Each time we used our 2015 Toyota van to secure the loan. Both loans were paid back without missing a payment and one was paid off early. I have a medical problem which has trashed out credit over the last ten years. we live on my disability pay. So we want to move to an assisted living place so we called Springleaf to arrange another loan. The person answering the phone said our credit was to poor for them to offer us a loan then hangup on my wife. She called back to talk to the manager and he to said they could not help us even though we had the to loans with them in the past. Poor customer service. Maybe thats why they change their name every couple of years

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  George Rettammel
  5

  I need some extra money to check up on some bills and pay off a personal loan. Great loan company to go to get some extra cash. The loan personal were really friendly and explained how it work and everything. if we had questions later down the road they would answer them nicely. thanks one main for your services

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  john kennedy
  5

  i called the eastside office and spoke with shane about my loan . if i could refinance my truck add $1000 and lower my payments this was at 10am he asked me a couple of questions and said he would call me back.two hours later he called me and asked when do i want to pick up the money and he lowerd my payments not by a 100.00 dollars but by 122.00 a month . a big thank you Shane nice work

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  Carrie Jenkins
  5

  This is the best place to go to if you need a loan these are some very caring people and they understand you very professional 👍

  Response from the owner

  Hi Carrie, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant, and we look forward to seeing you again soon! Best wishes, – LF

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  Margaret Benton
  5

  Have been a costomer for 8 years..And has been nothing but great service!! I use the Sheboygan wi office ladies there are great!! Thanks

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  O O
  1

  I’ve asked this company numerous times to remove my name and address from their mailing list. If they can’t do something so simple, why would I do business with them?