OneMain Financial E Walker Springs Ln, Knoxville

OneMain Financial Reviews

• C

  Cottontop
  5

  Melody was amazing. She walked me through the steps I needed to take. She explained everything in layman"s terms that I could understand regarding the loan. Excellent company! Excellent Person who works with your company.

  Response from the owner

  Hi Cottontop, We wanted to take a moment to thank you for telling us more about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! Best wishes- JS

• B

  Brandon Bane
  2

  Get a pre-approval, good credit and good income. When it comes time for the actual approval it's "we need your car title to secure this." Mind you I've been a customer of this company for years and have my payments auto deducting out of my account. Never missed a single payment. If the company has changed to a title loan company then just say that up front. But the representative, once I expressed my concerns of not wanting to use my title just blew me off, with "okay thanks, bye." Years ago the representative I worked with was amazing but this go around it wasn't a pleasurable experience.

  Response from the owner

  Dependent on the type of loan, decisions are made based on a variety of factors including credit history, income, and expenses. Not all loans require collateral, but those that do also take into account the value of that collateral. Please contact your local branch specialist to review your loan options: https://spr.ly/OMFBranches -AS

• B

  Brent Lee
  2

  This company will call you 2 and 3 times a day over 15 dollars and treat you like your way behind on payments. I will not be renewing I am ready to pay it off and go separate ways from this company!!

  Response from the owner

  Brent, please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. - CK

• N

  Naomi C
  4

  The office on Merchant's Drive in Knoxville is fantastic. What great customer service and quality of work. I appreciate their fast and efficiant customer care. I've been a customer for several years now and I am pleased with how they handle business

• A

  April Stamper
  5

  This is the second time I have done business with them and they are terrific. They were able to accommodate my request immediately and they have a fantastic staff.

  Response from the owner

  Hi April: Thank you for sharing! We appreciate you taking the time to leave us a review. - RG

• K

  Kathy Whitehead
  5

  The procedure for my loan was quick and easy. Staff was very professional.

  Response from the owner

  Hi Kathy, Thank you for the great review! We are so happy that you had an excellent experience with OneMain and that our team made the process easy. We'll look forward to assisting you again whenever you need us. – LF

• E

  Ethel Woods
  4

  Nice people to do business with. Didn't receive as much as I was first told. Because of mileage on my car. I would recommend them.

• T

  Tim Thomas
  1

  Don't go there they will rip you off. They are worst at there rates than a check advanced place and if you are even a dime short they will ad it to your next month's bill and charge you a $30 dollar fee over 10 cents

• C

  Cathie Allington
  1

  When you are having financial difficult with payments they act like they are willing to work with you but in the end they don't keep to the arrangements. Be skeptical of what sounds like a good compromise

• J

  Jeremy Reynolds
  5

  Most professional loan company you will ever work with. Efficient and fast.

  Response from the owner

  Hi Jeremy, Thanks for the kind review. We appreciate your comment. Best wishes -JS