OneMain Financial E Tipton St, Seymour

OneMain Financial Reviews

• M

  Melissa N
  1

  You are told you are approved for a loan and you give the correct income to them over the phone. They keep calling you until you finally answer the phone and tell you that you are approved for the loan amount you requested. Then you set up a time to sign papers and close on the loan. You give them your paper with the income information when you go in there and all of a sudden your not approved. They had us at $130 less. I don’t understand why we couldn’t get the amount we were told when we were told we were approved because a few days prior they were told over the phone what our income was. I think you guys better tell people the final approval is up to whoever is supposed to approve the loan so we are not humiliated. You wasted our time and we thought we were actually getting a loan, unless we were being discriminated against because of a disability.

  Response from the owner

  Hi Melissa, we are sorry that your experience with OneMain was not what you anticipated. Our loan specialists make decisions based on a variety of different factors in the full application. One of our representatives would be happy to send you a statement of specific reasons your request went unfulfilled. Please call 855-663-6246 and have your decision reference number handy, and we'd be happy to oblige. Thanks, and have a wonderful day. -AS

• V

  Vicki Fields
  4

  Very friendly. Explained every thing in a thoughtful willing manner. I would gladly recommend to a friend or family member. Thank you so much!

• P

  Paul Thompson
  5

  Very professional..Natasha Tapia was very helpful. She made things simple and hassle free..thank you

• J

  John Gorbett
  5

  Easy to work with ,helped me out quickly.