OneMain Financial Custer Rd, Plano

OneMain Financial Reviews

• S

  SECTOR 7G (Sector7g)
  5

  Carolyn was a great help. She very nice and helpful in getting me the money I need for upcoming bills and it even ended up refinancing my car at a lower APR.

  Response from the owner

  Hi there, Thank you for sharing your OneMain experience. We're happy to hear that Carolyn provided excellent customer service. We look forward to seeing you again soon. – LF

• K

  Kayla Mcmiller
  5

  Just want to thank Carolyn H.and Ashley M., for all the help today . You guys truly ROCK.Best experience I ever had.Customer Service , Integrity , you name it .Definitely will refer some folks.😊

  Response from the owner

  Hi Kayla, Thank you for sharing your OneMain experience. We're happy to hear that Carolyn and Ashley provided excellent customer service. We look forward to seeing you again soon. – LF

• M

  MICHAEL HENRICH
  5

  Great experience ! Easy to work with ! Friendly service !

  Response from the owner

  Hi Michael, We appreciate your positive feedback about your experience. We take pride in serving our customers, and we hope to see you again soon! – LF

• P

  Patricia Lincoln
  5

  Lauren was very helpful, the whole office seemed to click together really well. I recommend come in and song these great people. They really went out if their way to get us the best loan that meet our needs.

• K

  Kyla Bingham
  5

  Sandy was amazing to work with. She’s extremely communicative and proactive. She got me in and out, but she was still thorough, and i never felt rushed. If I ever need anything else, I’ll definitely reach out to her!

• J

  John Carmichael
  1

  Absolutely poor customer service. Local “Manager” unprofessional and un-courteous. Off of recent interaction with female “manager” I would recommend any other financial lending institution over the Plano OneMain Financial office. OneMain Financial should be embarrassed about their representation at the “Manager” level there.

• E

  Esther Hubbard
  5

  I have had a great experience using One Main Financial. They have helped me tremendously. The process was easy and I was approved even thouugh my credit score was not quite up to par. The agents are friendly and very helpful. If you need some financial assistance ths is the place to go! Thanks One Main Financial!!!

• A

  Ashley
  1

  The location communication is terrible! When ever I call no one answers. They call me I answer they just hold the phone (just background noice) then they’ll hang up and send over an auto email that you can’t reply to. I don’t recommend this office at all

  Response from the owner

  Hi Ashley, If you are unable to reach your local branch, please feel free to reach out to Customer Care at 800-742-5465 and we will be happy to assist you. -AS

• K

  Kathryn Hilliard
  5

  What a terrific group! Mr. Matthews really helped me out a lot! I highly recommend these people! Professional, caring, concerned about people getting back on their feet!

• G

  Grumpy Old Recluse (Grumpy Old Recluse)
  1

  This One Main location used to be Springleaf Financial. I had two loans with Springleaf in the past. They were friendly, helpful, sincere, and a valued part of our community. It was a pleasure doing business with them and I genuinely enjoyed my visits. Unfortunately, the Springleaf manager & staff are gone. One Main bought Springleaf and completely restaffed the office. While they claim to be the same company, they are nothing like Springleaf Financial. Instead, they are rude-unprofessional outsiders who seem too annoyed to be of any help to anyone. I can't wait to pay off my loan so I can be finished with One Main forever. I'll look to a more-professional company for my future business needs.