OneMain Financial Ellwood Rd, New Castle

OneMain Financial Reviews

• T

  Timothy Bundy
  1

  Don’t know about the staff, but there’s one person who is VERY unprofessional. Whoever “Rob” is needs FIRED ASAP! His tone and hanging up in middle of a conversation is VERY disrespectful. Calling someone’s work place asking about their whereabouts is unprofessional. Next time be professional and call the actual persons phone to leave a message.. not the job. WOULD NOT RECOMMEND GETTING A LOAN FROM THIS PLACE IF HE IS WORKING!!

  Response from the owner

  Timothy, We'd like to learn more to see how we can help. Please send us an email at [email protected] and include your first and last name, Google username, phone number, zip code, and a few additional details about your experience. -AS

• R

  Ryan Kudlac
  1

  Associate failed to file my paperwork properly. My loan was for a house. I was told I would receive my funds 9am 1/7/22, that morning 11am I called with no funds in my account to be told that I should have receive the funds. Apoun reviewing the associate noticed he input my routing number incorrectly. With this I was told I must contact my bank and attempt to dispute the issue .. Now they refuse to fix the issue until they can clear there mistake and ensure they receive there money back. Now missing the payment for my home the purpose of my loan will be unfulfilled due to the company's mistake and unwillingness to fix the issue. Not to mention if the issue was fixed I would need to drive to the location for a check (which would take an additional 2 days to process) rather then the convince of direct deposit because "you cannot do direct deposit twice". Although I never got anything to begin with. They also have themselves spoken to the bank and have been ensure the funds will be returned but still continue to hold my funds. I did not make the mistake yet the company makes me pay for there mistakes.

  Response from the owner

  Hello Ryan. OneMain does not offer home loans at this time. We'd like to learn more about this situation. Please email: [email protected] with your phone number, zip code, Google username and a few more details about your experience. -AS

• D

  Darlene Andrus
  5

  Most of the staff were terrific!!! There was one that didn't seem very professional, but everyone else were very helpful and professional!!! I would recommend this business to anyone looking for a loan.

  Response from the owner

  Hi Darlene, Online feedback is valuable to us and we are thankful you took the time to let us know about your experience. Best wishes -JS

• J

  John Rothelisberger
  1

  The bigger lady has no respect for no individual. call and talk to her for 5 mins and it will change your whole decision on agreeing on the loan payments

• M

  Moe Albdour
  1

  I applied for loan and they used to call me every single day but when I got denied the never answer my phone or tell me about it.

  Response from the owner

  We're sorry to hear that you had that experience and appreciate your feedback. Our loan specialists make loan decisions based on a host of variables in the full application. We are happy to send you a statement of specific reasons why your request was denied. Please call this number 855-663-6246 and have handy the reference number which is printed in the letter sent with the decision. - AS

• D

  Dan McCaskey
  5

  Have been dealing with them for over 10 years. always a pleasure doing business.

• C

  Carl Kirkwood Jr
  5

  They help me in every way thank you for the great job.

• L

  LuvDR 350
  1

  I regret using them. Wish id of waited and went through my credit union.

• R

  Ronna Stewart
  1

  Give promising letters to help you improve, with a code and don't get shame on you.