OneMain Financial Eastern Byp, Richmond

OneMain Financial Reviews

• J

  Jammie Stanley
  5

  They were fast, courteous, very friendly, made the deal happen very quickly, I would highly recommend them to anyone, and scheduled my payment to when I needed it,that was a plus for me.

  Response from the owner

  Hi Jammie, Thank you for the great review! It was our pleasure to assist you, and we'll look forward to seeing you again. – RP

• C

  Cheryl Kelly
  5

  They were really nice and made me feel comfortable.

  Response from the owner

  Hi Cheryl, Thank you for sharing your experience. We're glad the staff at your local branch provided excellent customer service and made you feel comfortable. We look forward to seeing you again soon. – LF

• A

  Audrey Blais
  1

  DO NOT GET A LOAN FROM THESE CROOKS. I BORROWED $3,800.00, paid $4,150.00 and they say I STILL OWE $6,700!!!! They are impossible to talk to, and will BLOW your phone up if you are even a day late paying. Nobody tells you the interest rate, they just tell you where to sign. They don't explain to you that they add insurance and a whole bunch of other charges when you're signing the loan documents. They give you a copy 500 pages long and expect you to read it. You will NEVER get out of debt with them because they will add 25% Interest DAILY, which they won't tell you at all until you're in over your head trying to figure out why you owe OVER double what you've paid!

• l

  lacey durham
  1

  Their interest rates are out of this world ridiculous! They will harass you to death and I mean several phone calls a day if they is even a $20 difference on something. I traded my car in so I wouldn’t have to deal with this cheating finance company anymore and it was one aggravation after another dealing with them. Even the car dealership was fed up. DO NOT USE THEM FOR ANYTHING!!!! Get on a pole or corner or work at McDonald’s before you finance through this company.

• R

  Ralph Eastham
  2

  Unexceptional service. I think everything is still going to work out, but I've been led to believe that each step of the application process was the last, only to find out there were more hoops to jump through. Only going through with the whole thing because I've already invested too much time, effort, and stress in it.

  Response from the owner

  Hi Ralph, we're sorry to hear that you've had that experience. Please email: [email protected] with your phone number, zip code, and Google username if you would like a member of our customer care team to reach out to you. -AS

• M

  Melissa Compton
  3

  They've been there to help mom when she needed them, but I personally recommend to try and budget if you can...interest is a band-aid ouchie, but again in case of need, they are there...

• R

  Robin Tipton
  1

  Complete joke, they're just out to get people. We went in for a small business loan, had more than 10k in property and they refused to even do an application they said they don't loan to businesses like ours.

• A

  Angela Smallwood
  5

  “Professional, friendly, and prompt response from everyone there. Great to do business with them.”

• S

  Sue Lou
  5

  This is the place to go if you need money ,100%helpful,is there when you need them,they will make your monthly payments where you can afford it

• R

  Robyn Haynes
  5

  Always enjoy going here doing business..great people and very friendly