OneMain Financial Summit Ave, Waukesha

OneMain Financial Reviews

• C

  Cameron Kubsch
  1

  This company has been a nightmare to deal with. When they are getting you to apply and accept a loan, they are really nice and helpful. And then the moment they have you, it does a complete 180. We just paid off OneMain loan, and had to call them about 10 times in the process due to payoff info/ interest/ etc. Each time we called them it was a completely different story than the last. Things changed every time we spoke and it was extremely frustrating. Worked with Heidi, 2 different Joyce's, and another name I cannot remember. None were helpful in the slightest, in fact they were rude and gave incorrect information. Now that our loan is paid off and closed out, we will NEVER be working with this company again and will not recommend any friends and family do either.

• C

  Cody Ewok
  4

  I am shocked at how easy the process was. Taneshea is super kind and knowledgeable She worked well with me and made it so I could understand what exactly I was getting myself into! It's about time I get my financial situation all in one place and this did just that and got me into some stuff I've been wanting (vacuum, new ukulele, ect.) Thank you for giving me the opportunity to succeed! Also they have free water while you are there so that's nice!

• c

  clayguyry
  1

  After being approved, scheduling an appointment and giving them all forms of verification, including w2s, bank statements, my 2019 tax return, etc, they informed me it wasn't enough to verify my income......good luck working with these guys. I should have read these reviews before letting them access my credit, which will now take a hit.....very disappointed 😞

  Response from the owner

  Hello, we're sorry to hear that you had that experience and appreciate your feedback. Our loan specialists make loan decisions based on a host of variables in the full application. We are happy to send you a statement of specific reasons why your request was denied. Please call this number 855-663-6246 and have handy the reference number which is printed in the letter sent with the decision. - AS

• K

  Kara Rankin
  1

  I took out a loan for 2000.00 with insurance for an additional 499.00 just in case something happen to car I planned to buy with the loan. Well, I decided not to buy the car and paid back the loan in full with in the month I took out the loan. 1.The agent originally told me their would be no fee if I paid off loan with in the first month. Which is not the case, I did have to pay a fee;( 2. They also told me they would fax in my cancellation to the third party insurance company and I would recieve a check for the 499.00 to pay off my remaining balance on my loan, which is the amount of the insurance added to my original loan. Which again not the case!! Turns out you have to call or email tge third party Insurance company yourself otherwise it will not be cancelled and the will continue to charge you interest on your loan;( 3. I still have not recieved a check from Insurance company and they are still charging me interest on this remaining balance. 4. DO NOT EVER TAKE A LOAN OUT WITH ONEMAIN IN WAUKESHA IT IS A SCAM!!!!

• H

  Henry Cordle
  1

  Stuck in a rut? Need credit help? We’ll pre-approve you for a 10k loan to get all your personal information and when your credit score is above and beyond our requirements we will deny you! (;

• T

  Trisha Ide
  4

  Great place to get a loan. Friendly staff. I was a bit disappointed the entire application process couldn't be completed online but overall I was satisfied.

• A

  Amber Black
  5

  Customer service is unlike any other. They are very respectful helpful and professional.

  Response from the owner

  Hi Amber, We appreciate you taking the time to leave us a review and are glad to hear about your experience! Best wishes -JS