OneMain Financial E Stuart Dr, Galax

OneMain Financial Reviews

• W

  William carico
  1

  Loans are completely impossible to pay back. Highest intrest rates of any loan office. When you need help if you get behind on payment they wont help you or work with you to get caught up you have to pay your bill completely up. Before they will help. Every payment you make 90 percent goes to intrest 10 percent will go on your bill.dont fall for this debt trap loan. This should be illegal. Employees are friendly but you can never get this loan office paid back unless you file bankruptcy you have no options. Worst decision of my life.

  Response from the owner

  Hi William, thanks for reaching out to OneMain. We consider interest rates on the basis of a few different factors, including your ability to meet our credit standards, which includes things like your credit history and your income after your monthly expenses. Your local branch is there for you to answer any questions you may have, and you can find their contact information here: https://spr.ly/OMFBranches. Thanks. -AS

• M

  Mary Marshall
  5

  My experience with this Branch was A++++. From start to finish. They are professional and courteous. I definitely will not hesitate to call on these sweet ladies if I ever need their services again. I would not even consider another company. Thanks again!!!!

• T

  Tressia Walker
  5

  When I need help paying off some credit card bills, they were there to help. The people are very courteous, friendly and very helpful. I've have dealt with them for 5 years, they go out of their way to help you. Would definitely recommend them.

  Response from the owner

  We wanted to take a moment to thank you for telling us more about your experience. Our goal is to provide excellent customer service – thanks again for the fantastic feedback! - JS

• s

  stormhaven the boss
  1

  I called for a loan. I was treated very rudely. She took my info and ran my credit score and had a question about every thing on my report. She had a rude tone and was lecturing me concerning my score. She made me feel worthless.I told her just nevermind and hung up. Even though I hung up she still ran my husbands credit to insure we took a hit. My husband and I recieved a preapproved letter in the mail from their company, and we planned on putting up collaradel for the loan so I don't understand. How unprofessional. Thanks to the wonderful people at Lendmark we recieved our loan quick and easy. Lendmark employees all have been so nice. I give one main of galax va, one star in appreciation for your upfront ugliness that showed me the true colors of your company. I am so very glad my loan is not with you.

• H

  Heather Fegley
  5

  Very polite. Easy to work with. Sarah in Galax office was very helpful. She sat and talked to me to figure out exactly what I needed, instead of just pushing money on me. Definatly recommend. District manager Anita Williams also extremely helpful and informative.

• S

  Sierra Martin
  4

  I really like them but watch for interest.

  Response from the owner

  Hi Sierra, Thank you for taking the time to provide your feedback. Various factors are reviewed while determining our interest rates — from your income and credit score to your payment history. Feel free to reach out to your loan specialist to learn more. – LF

• J

  Jennifer Newman
  4

  We have a very good experience with our local One Main. Very quick and easy.